Therapy Client Service / Intake Coordinator

Therapy Client Service Coordinator (CSC) 

Location: Englewood, CO 80112

Compensation: $21.00-$23.00 / hour

Monthly Incentive Potential up to 15% of salary dependent on office success

Aveanna Healthcare is a pre-eminent pediatric therapy provider, specializing in short-term to acute care therapy services to children from birth to age 21. We provide therapy services in the outpatient clinic and home settings, along with private duty nursing and medical supplies, when necessary.  

Aveanna Healthcare is looking for a Therapy Client Service Coordinator. This is an entry level position built on teamwork between office and field personnel with the objective of providing excellent customer service while focusing on best business practices to ensure the office not only meets, but surpasses financial goals that are set forth. Must be able to work within a high energy, high paced, office environment while maintaining professionalism at all times. 

Our Mission: To revolutionize the way pediatric healthcare is delivered, one patient at a time.  

Position Responsibilities: 

• Inputting of Physical Therapy, Occupational Therapy, and Speech Therapy referrals into computer software within 24 hours of referral being made. 
• Management of Physical Therapy, Occupational Therapy, and Speech Therapy waiting list with accurate contact information, patient address, along with expected wait and visit time. 
• Communicating with internal office staff status of potential referrals on the waiting list. 

• Communicating with potential referrals on the respective waiting lists. 
• Coordinating services with potential referrals when evaluations and treatments can be started. 
• Communicating and coordinating with field therapist when new referrals are available within their treating area. 
• Communicates with therapy leadership to help coordinate services as needed. Coordinating schedules between clients and field staff for optimum productivity. 

Benefits Overview:

• Health, Dental, Vision Insurance
• 401(k) Savings Plan with Employer Matching
• Employee Stock Purchase Plan

• Company-Paid Life Insurance
• Paid Holidays, Paid Vacation Days, Paid Sick Days
• Opportunities to advance and grow professionally 

Qualifications: 

• College degree preferred. 
• Demonstrate leadership capabilities with ability to manage and place multi disciplined health care staff. 
• Public relations ability, interpersonal skill, professional telephone manner. 
• Organized, flexible, attention to detail. 

• Knowledge of health care preferred. 
• Business decorum and appearance. 
• Supportive of team concept.  

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Applications are accepted on an ongoing basis for this role and can be submitted by applying to this job posting or by visiting our career page at: | Aveanna Healthcare Careers

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.