Lead, Warehouse

Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are.

Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With multiple warehouse sites located across the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products.

In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team!

Job Summary

The Warehouse Lead assists the Operations Manager in supporting daily warehouse logistics to operate at maximum efficiency. This is a key position that is responsible for coordinating and participating in all warehouse activities. This position is the 'go to' for the department and assists with training new staff on various tasks such as shipping and receiving, inventory management, and customer order fulfillment. This role is expected to adhere to all company policies and safety protocols.

Core Responsibilities

Order Fulfillment

• Manage order pulling by pulling customer orders from warehouse shelves, ensure accuracy based on the item number, serial numbers, size, quantity, etc.
• Pulling and loading for SupplySight.
• Manage Will Calls
• Perform checks and balances to confirm physical inventory counts match the inventory records. Perform regular count (Cycle Counts - 1st count).

Receiving and Unloading

• Receive (physically) warehouse orders, inspect items received, match the delivery to a purchase order, log received items into warehouse management system and follow up on orders in case of delays.
• Promptly load and unload palletized freight; move products and supplies from receiving or storage area to shipping to other designated areas.
• Organize and maintain stock orders prior to shelving.
• Stock shelves in an efficient and organized way.
• Perform checks and balances to confirm physical inventory counts match the inventory records. Perform regular count (Cycle Counts - 2nd count.
• Handle Non-Conforming Products as per Company policies and procedures (Handle and Disposal) and in accordance with OSHA and internal protocols.
• Clean, stock and supply designated facility areas (Warehouse Cleaning & Organization).
• Maintain and organize warehouse shelving for optimal operational efficiency; check shelf-life for expiration and dispose inventory in accordance with health and safety standards.
• Ensure warehouse facility and designated work area remain clean; practice good housekeeping habits that promote a healthy, safe work environment.
• Safely operate motorized forklift and standard warehouse equipment; conduct daily checkpoint inspections for proper and safe operation.

Shipping

• Manage shipment and receipt of all products, materials, and supplies via UPS, FedEx, and other freight companies.
• Label orders and prepare for shipping while properly handling hazardous and non-hazardous items in accordance with OSHA and internal protocols.
• Perform final inspection before the product is shipped out.

Quality Control

• Promote operational excellence and identify opportunities for process improvements and cost reduction; perform quality assurance checks.
• Inspect products for defects and damages.
• Proactively involve Operations Manager to address issues, as well as inventory and supplies needs. Ensure proper Product Certifications and Safety Data Sheets are included on each order where applicable.
• Must be Hazmat Certified and oversee the packing and shipping of hazardous materials.

Coaching & Mentoring (Training)

• Conducts warehouse observations, demonstration lessons/best practices, provides feedback to employees.
• Train and mentor employees in accordance with standard operating procedures (SOPs) and ensure employees receive the appropriate training to effectively perform job duties.
• Coach employees to enhance, support and facilitate their individual development and growth.

Operations Assignments

• Assist Operations Manager with directing daily warehouse duties and responsibilities based on standard operating procedures (SOPs).
• Perform warehouse audits of the operations, processes, and inventory management (e.g. warehouse shipping, accuracy, spend, etc.) to help identify areas for improvement within the warehouse that can increase efficiency, reduce operational costs, and improve customer service.
• Communicate with Operations Manager to provide updates and promptly communicate any issues.

Additional Assignments

• Perform various administrative tasks related to paperwork, credit card processing, shipping (Haz Certified) & Verifications, unconfirmed shipments, etc.
• Handle the processing of credit card transactions at the time of shipment.
• Assist operations in WTDO/WT in shipped & picked Stage.
• Perform data entry - Receiving (Into ERP system)
• Organize monthly hazmat meetings.
• Manage warehouse Equipment Maintenance
• Conduct inventory counts daily.
• Receive product into the ERP system to ensure inventory accuracy.
• Track and ensure timely processing of both outgoing and incoming warehouse to warehouse transfers.
• Other job duties as assigned.

Basic Qualifications

• High School diploma or GED equivalent
• At least 5+ years previous warehouse lead experience

Skills

Soft Skills

• People and Communication Skills
• Strong interpersonal communication skills including superior listening skills.
• Experience building and driving teamwork.
• Outgoing self-starter who can work independently.
• Problem Solving: Ability to think quickly and solve problems.
• Multitasking: Ability to multitask and perform duties with accuracy.
• Cleaning and organizing skills.
• Time Management.
• Mentoring & Coaching (Training)

Hard Skills

• Heavy Equipment/Machine Operation: ability to operate standard warehouse equipment (i.e. forklift, hand truck, pallet jack, pallet ramp, etc.)
• Order fulfillment | Receiving and Unloading | Packing | Shipping
• Inventory Control Records Keeping: physical inventories and cycle counts; make key inventory adjustments on a computer.
• Problem Solving.
• Products Inspection (Defects/Damages)
• Negotiating skills (courier services).
• Must have proficient level of mathematical skills.
• Data Analysis (cycle counts, freight invoices, etc.)
• Auditing (operations, processes, and inventory management).
• Warehousing System experience / data entry / knowledge.
• MS Excel, MS Word.
• Proficient Knowledge of Safety Compliance.
• Proper PPE Use.

Certifications & Licenses

• Hazmat Certified
• Forklift Certified or minimum of 3 years’ experience operating some type of warehouse equipment. (i.e. forklift, hand truck, pallet jack, etc.)

Physical Requirements

• Ability to operate standard warehouse equipment (i.e. forklift, hand truck, pallet jack, etc.)
• Ability to lift/pull/push up to 100 lbs.
• BODY MOVEMENTS: The employee must have a full range of body movements including the use of his/her hands to finger, handle, and feel objects such as computer equipment. The ability to bend the body, to reach for objects, and to crouch when needed are also required.
• VISION: Specific vision abilities required include close vision, depth perception, and the ability to adjust focus.

Working Conditions

• Working in a warehouse mainly requires manual labor. Warehouse associates frequently work on their feet and may do a substantial amount of lifting over a long shift. Being in sound physical shape is usually desired.

Applicants for all job openings will be considered without regard to race, color, religion, national origin, sex, age (40 and over), sexual orientation, physical or mental disability, medical condition, genetic information, marital status, gender identity, gender expression, military or veteran status or any other basis protected by state, federal or local law. It is the intent of the Company to comply with all applicable federal, state, and local legislation concerning equal opportunity in employment.