Housing Navigator | San Luis Obispo

Salary: $21 - $26 per hour DOE

Job Summary: The Housing Navigator is responsible for providing support and assistance to members and their families experiencing homelessness or at risk of losing their housing.

Position Responsibilities:

• Researches, establishes, and maintains a list of available housing opportunities in the region.
• Develops relationships with and becomes knowledgeable about local community resources including transitional housing, shelters, and permanent housing.
• Develops individualized housing plan and communicates the plan and housing opportunities to the member to ensure effective service and that any placements are consistent with the members overall care plan.
• Assist members with their housing search, including applying for apartments, negotiating with potential landlords, filling out rental applications,
• Assist members in understanding tenant rights and responsibilities.
• Assist members with talking to their landlord by being a mediator if there is a disagreement or concern.
• Conducts follow-up meetings with members after housing placement to assist with any issues that may have arisen.
• Maintains accurate documentation of service objectives, outcomes, and other member related information in the appropriate data systems.
• Participates in collaborative team meetings to provide input, support, and brainstorm solutions to common areas of concern and develop best practices.
• Understands and abides by all departmental and companywide policies and procedures.
• Complies with all safety and injury prevention policies and regulations.
• Performs other duties as assigned or required.
• Utilize the HMIS: Homeless Management Information System to add members into housing portal.
• Assist members in completing CES assessments. Whether completing it with them on HMIS or directing them to a CES Access point where they can get the assistance to complete the CES assessment.
• Assist members with in-person assessments or housing tenancy.
• And other duties assigned

Position Requirements:

• Education: 1-2 years’ experience in healthcare, social work, public health, physiology, or other related field OR Associates Degree in healthcare
• Experience: 1-2 years relevant experience – such as social work, case management, or working with unhoused and unsheltered individuals/families and veterans’ programs.
  • Experience working with HMIS preferred.
  • Experience in a social service setting with working knowledge of case management systems and planning techniques preferred.
•  Language: Fluent in English (written and verbal). Preferred bilingual to address the Spanish-speaking population
• License/certification: Current and valid Driver’s License and proof of auto insurance.
• Skills required:
  • Competent with computers, email, virtual platforms, Excel and other Microsoft Office based programs.
  • Excellent verbal and written communication skills, including the ability to convey and exchange information in a clear, effective manner.
  • Ability to identify problems and use logic and related information to develop and implement solutions.
  • Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures.

Benefits:

• This is a hybrid role working from home while still servicing members in person!
• Medical, Dental and Vision Insurance 
• We cover up to 100% of your premium and 50% of your dependent premium depending on the plan! 
• Flexible Spending Accounts, Health Savings Accounts & Dependent Care Accounts are also available! 
• Life, AD&D Insurance funded 100% by Titanium Healthcare 

• 401(k) plan 
• Employee Assistance Program 
• 12 Paid Holidays, 3 weeks of all-inclusive PTO per year (accrual begins on the first day of employment) as well as a separate Paid Sick Time balance