Case Manager

Join a team that is passionately committed to advancing economic opportunity by inspiring and preparing youth and adults for high-demand careers and lifelong learning and growth through our workforce development programs. Tampa Bay Academy of Hope and its Networks and community partners create solutions and change policies to bring the best workforce development programs to young people and adults in our service areas, especially people of color, females, and youth and adults living in high-poverty and rural communities. Our goal is for every TBAH participants to realize their full potential and thrive in our innovation-driven economy and society. Launched in 1996, TBAH has a track record of success, a highly engaged board of directors, and an entrepreneurial and results-driven spirit. Our organization has a close-knit culture in which we place a high priority on communication, collaboration, fostering diversity, equity, and inclusion where each person is supported to thrive, and having fun together. TBAH recognizes that historical and systemic inequity, especially institutional racism, is the root cause to problems we aim to solve. We acknowledge that it is impossible for us to fulfill our mission without creating an equitable and inclusive environment for our staff, partners, and people we serve.

Position: Case Manager

Organization: Tampa Bay Academy of Hope

Program: 2nd Chance Heroes Program

Location: Tampa, Florida (with regular travel across Hillsborough, Polk, Pasco, Manatee, Hardee, and Highlands Counties)

Type: Full-Time

About Tampa Bay Academy of Hope:

The Tampa Bay Academy of Hope is steadfast in its mission to facilitate a seamless transition for veterans returning from incarceration back into the community. Through our 2nd Chance Heroes Program, we stand as a robust pillar of support and guidance for veterans, aiding their reintegration journey and ensuring that they forge a path toward stability and purposeful living.

Position Overview:

As a Case Manager, your role anchors on providing vital, ongoing support to veterans on their path from incarceration to community reentry. Through relationship-building, empathetic support, goal creation, and comprehensive resource provision, your endeavors will lay down the stepping stones towards meaningful and sustainable reintegration for the veterans we proudly serve.

Key Responsibilities:

• Participant Engagement: Develop strong, supportive relationships with program participants, ensuring their needs, challenges, and aspirations are acknowledged and addressed.
• In-Prison Involvement: Willingly and effectively navigate correctional facility environments to build initial rapport and plan with veterans prior to their release.
• Goal Development: Collaborate with veterans to establish and pursue achievable, individualized goals, paving the way for their successful reentry into the community.
• Resource Provision: Identify, connect, and follow up on referrals to crucial resources, services, and community supports that will aid participants in their journey.
• Travel and Outreach: Frequent travel across designated counties to engage with participants, community resources, and relevant entities, ensuring comprehensive on-ground support.
• Document Management: Meticulously record and manage participant data, maintaining confidentiality and accuracy in tracking their journey and outcomes.
• Team Collaboration: Work in synergy with internal teams and external agencies, coordinating a holistic approach to participant support and resource provision.

Qualifications:

• Bachelor’s degree in Social Work, Psychology, Criminal Justice, or related field.
• Demonstrated experience in case management, particularly within contexts related to veterans, returning citizens, or similar populations.
• Willingness and capability to work within correctional facilities and provide direct support to incarcerated individuals.
• Strong interpersonal skills, with the ability to build and sustain relationships.
• Valid driver’s license and ability to travel across the specified counties.

Preferred Qualities:

• Knowledge and understanding of the specific challenges faced by veterans, particularly those navigating reintegration post-incarceration.
• An innate ability to approach situations with empathy, practicality, and a solutions-oriented mindset.

Why Work With Us?

• Engage in profoundly meaningful work, directly impacting the lives and futures of veterans.
• Be part of a dedicated, passionate team, operating within a supportive and growth-oriented environment.
• Receive competitive remuneration, benefits, and opportunities for professional development.

How to Apply:

Candidates are invited to submit a resume and a cover letter explaining their interest and detailing their relevant experience.

Tampa Bay Academy of Hope is an equal opportunity employer and we celebrate diversity, committed to creating an inclusive environment for all employees.

Equal Employment Opportunity

Job Type: Full-Time, At-Will