IT Specialist

At Faith Life Ministries, we invite people to be a part of a culture that inspires them to experience the Kingdom in their faith, family, and freedom. Located in central Ohio, our headquarters are nestled in the beautiful town of New Albany. We are known worldwide for advancing the Kingdom through media, daily television, church campuses, and educational resources. We have a passion to help people experience what God has for them through telling stories of life transformation that have a world impact.

As a global ministry, we are seeking a Christ-centered IT Specialist who is called to be part of our team and skilled to help increase Faith Life’s global reach. If this sounds like your ministry calling, keep reading to see if we’re a match!

We are a growing ministry seeking a diligent IT Specialist to take care of all our IT needs. You will be responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues.

To be successful as an IT Specialist, you should have an in-depth knowledge of various computer hardware and software technologies. Top candidates will also have an amiable personality and an aptitude for customer service.

This position will be required to work from all campuses. 

Job Responsibilities and Related Requirements:

• Help Desk support for maintaining ministry end-user support. – Fresh Desk
• Expert familiarity with Windows, Mac, iOS and Apple devices and operating systems.
• Regularly evaluating our IT systems to ensure they meet the necessary demands.
• Assisting with network administration tasks.
• Ensuring ministry assets and data storage is safe and secure.
• Educating coworkers about network security and best practices for computer usage.
• Supporting the day-to-day operations of our computer network.
• Solving problems and troubleshooting with a solution-oriented mindset.
• Implement automated back-up for all end-user PCs and MACs.
• Fulfill all technology requests for end-user desktops and telephones, move, adds, changes.
• Rebuild and reload all servers and end-user PC/MAC as required.
• Monitor systems for compliance of the handling of private data.
• Maintain firewall and security software for Enterprise and each end-user PC and MAC.
• Maintain all ministry communication systems including data, voice, web, email, and security system.
• Maintain all records for all end-users.
• Maintain software library and licenses.
• Assist with onsite vendor repairs.
• Complete regular PCI security audits for merchant services
• Must be available to work weekends

Minimum Required Qualifications:

• High School Diploma
• Degree in Computer Information Systems or 3+ years experience of working in a related field

Benefits:

• Health/Dental/Vision
• Life Insurance
• Paid Time Off
• Personal Days Off
• Celebrate your birthday with a paid day off.
• Free continued education on Lynda.com and masterclass.com

Employees possess and exhibit the following core values in their daily lives:

• Love for God.
• Love for the vision of our Senior Pastors.
• Work Ethic that is excellent, protective, and frugal with time and money
• The attitude of a servant, enjoyable to be with and devoted to the call of God and the Church.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.