SERVER

Established in 2000, Atlanta-based Parc Communities is a premier operator of upscale, full-service senior living communities. A leader in hospitality-enriched senior living, Parc Communities specializes in developing and operating high-end independent living, assisted living and memory care properties. Featuring prime settings, innovative designs and state-of-the-art lifestyle options, Parc Communities serves residents and their families with an abiding tradition of “ladies and gentlemen serving ladies and gentlemen.” This culture of service extends to our associates, making Parc Communities an employer of choice.

The Dining Room Server provides table service to residents and visitors by taking orders for food and beverage, delivering orders to the table, and ensuring that patrons have a safe, comfortable, and exceptional dining experience.

REPORTS TO:

Primary: Dining Manager

SENIOR LIVING SERVER QUALIFICATIONS AND REQUIREMENTS:

• Excellent interpersonal, communication and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Excellent people skills with a patient, compassionate and friendly attitude
• Knowledge of OSHA-MSDS sheets and procedures
• Knowledge of state food handling and kitchen regulations.
• Knowledge of fire, safety, and infection control procedures.

FLSA STATUS:

Non-Exempt

SALARY:

SENIOR LIVING SERVER ESSENTIAL FUNCTIONS:

• Greet residents and visitors as they are seated at the table. Using proper greeting and Mr./Mrs./Ms. And last name
• Distributes menus and presents the daily specials in a warm, enthusiastic, and friendly manner
• Answer questions about the menu
• Maintain a clean, orderly, and safe dining room and service area.
• Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to the kitchen.
• Prepare dining room and service areas before each meal.
• Collects plates and clears the table as residents finish their meals.
• Clean and reset dining room after each meal.
• Clean and organize service area after each meal.
• Store food properly for infection control.
• Record meal counts after each meal.
• Clean equipment, and work areas according to schedule.
• Advise management of any concerns regarding resident safety by completing incident reports.
• Performs other related duties as assigned by supervisor.

REQUIRED COMPETENCIES:

• Establish and maintain constructive working relationships with co-workers, residents, and families and visitors
• Maintain confidentiality of verbal and written information pertaining to residents and community operations
• Promote Parc Communities in a positive way
• Ability and desire to work as a team member and provide services to residents
• Employees will always work to the standards defined in the Parc 20 Basics, The Four Steps of Service, and the Parc Communities Credo
• Neat appearance, adherence to dress code and good personal hygiene is expected

WORK ENVIRONMENT AND PHYSICAL DEMANDS/TRAVEL REQUIREMENTS

• Working hours are as agreed with the Dining Manager. Weekend and special event schedules can be expected.
• Prolonged periods of standing and walking
• In the kitchen working conditions can be hot, humid, and sometimes cold.
• Kitchen areas can become congested and noisy during meal preparation and service times.
• In the kitchen working conditions can be hazardous as work requires contact with stoves, griddles, refrigerators, food mixers, food processors, meat slicers, dishwashing equipment, sinks, knives, and various utensils, pots and pans. Other hazards in the kitchen also include steam, wet floors, hot oil, and cleaning equipment.
• Lifting, pushing, or pulling up to 50 pounds, using proper body mechanics.
• Bending or kneeling to perform cleaning tasks in the kitchen and dining room areas.

It is the policy of Parc Communities to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.