Enterprise Sales Engineer

Summary

The Enterprise Sales Engineer (ESE) is a remote, field technical management role that interacts directly with Brivo Customers & Resellers to establish a high-level understanding of Brivo solutions via formal sales and technical presentations/discussions. The ESE will also help the Enterprise Sales Team respond to requests for proposals and requests for information, perform product demonstrations, and answer dealer and end-user questions. *This is a remote position located in the Central United States.

Responsibilities

• Assist in the sales growth of enterprise customer accounts globally.
• Assist in implementing programs to improve overall end-user performance.
• Act as a key sales/technical advisor and advocate for Brivo and third-party products.
• Represent the company and product to customers and at field events.
• Create, publish, and maintain technical documents.
• Convey customer requirements to product management teams.
• Assist in the coordination of customer projects.
• Assist in the development of Brivo University training courses.
• Provide remote and on-site assistance as needed with escalated technical support issues.
• Deliver technical overview training as well as Certification Training on Brivo products.
• Provide technical sales assistance, including system demonstrations and presentations to resellers and end users.

Qualifications

• 3+ years of relevant experience in access control and physical security; pre-sales technical and/or engineering experience preferred.
• Bachelor's degree or equivalent experience.
• Prior experience creating written responses to functional and technical requirements for Request for Information (RFI) and Request for Proposal (RFP).
• Prior experience delivering pre-sales, technical training content, and product demonstrations to resellers and end-users.
• Prior experience creating a bill of material (BOM).
• Excellent communication skills, both verbal and written.
• Demonstrate self-confidence, energy, and enthusiasm.
• Present ideas, expectations, and information in a concise, well-organized way.
• Must have the ability to lift 50 lbs.
• Ability to travel 50-70% and live in proximity to a major airport;a valid passport is required.

About Us

Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company's comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo's building access platform is now the digital foundation for the largest collection of customer facilities in the world, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at

Brivo is an Equal Opportunity/Affirmative Action Employer