Product/Operations Manager - Merchandise

Fresh Brew Cafe LLC is looking for a highly motivated and passionate Product/Operations Manager to join our team. This is a hourly based contract position. The Product Manager manages the successful development and implementation of the product from beginning to end. This person sees strategic ideas through from design and testing to  implementation and market introduction.

The ideal candidate will be curious, have a strong attention to detail and passion for customer success.

Responsibilities:

• Research market needs –  Review market data and complete an informative analysis of findings. Develop product strategy that guides team towards goals that meet the needs of both the end user and business. Ensure stakeholders have a solid understanding of the product and its capabilities to ensure company-wide success.
• Manage product releases – Draft and distribute product briefs to ensure the smooth introduction of each new release. Answer questions and troubleshoot issues throughout the release lifecycle. 
• Practice customer-centric development – Work with clients to understand their unique needs and pain points. Capture and share client feedback with team to best investigate ways to create a solution. Collaborate cross-functionally to ensure features and functionality are meeting market needs in new and innovative ways. Report the success of the products and strategize improvements needed.
• Agile Management – Run daily rituals like scrum, backlog grooming, planning, and retrospective for a cross-functional team. Monitor the progress of issues and provide solutions for the development team.

Requirements: 

• Bachelor's degree required, Engineering/Design is preferred or a related field.
• Four years experience in product development and management
• Proven results influencing stakeholders and displaying improvements
• Ability to translate complex problems and ideas into easily understood descriptions
• Proficiency working with Microsoft suite, Cricut Design Space, Procreate and other design software.
• Ability to use and proficiently handle design machinery including Cricut machine, heat press, tumbler press and other related hardware tools needed for the job.
• Experience in using various product design methods including but not limited to sublimation, vinyl transfer etc. that are needed for product/merchandise design and development. 

About Fresh Brew Cafe LLC:

Fresh Brew cafe LLC is an e-commerce company specialized in selling premium roasted coffee and tea products from across the globe. We are purely passionate about everything related to coffee and tea. We firmly believe that freshness is the most important ingredient to make a perfect cup of coffee every single time. That is precisely what we are striving for with our brand Fresh Brew - to deliver absolute freshness every time you brew coffee or tea.

Our employees enjoy a work culture that promotes transparency, integrity, accountability.

Fresh Brew Cafe LLC benefits include competitive hourly based compensation, ability to work flexible hours remotely or in person.

Employees can also take advantage of free Fresh Brew Coffee Club membership.

If you are a great coffee or tea lover and also passionate about design/product development, we want you on our team! Please send your resume with relevant experience and achievements. 

Fresh Brew Cafe LLC is an equal opportunity employer. We do not discriminate any candidate based on race, age, gender, region, religion, sexual orientation or disability. We will need to verify your identity, legal status and legal ability to work in the United States before hiring. Fresh Brew Cafe LLC reserves the right to employ or withdraw job offer based on the information provided at the time of hiring or during the employment period. 

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