Automotive Customer Service Assistant

McGavock Nissan of Amarillo is looking for an enthusiastic, outgoing, eager to learn Automotive customer Service Assistant.  This is a full time position with some Saturdays required. Job duties include contacting customers to check in on their service experience as well as work closely with management on KPI scores as well as making calls to obtain OEM surveys. As the service assistant you will also be working closely with our service advisors taking inbound calls, scheduling appointments for customers, and working with advisors to get questions answered. As the service assistant you will be trained on many areas of service to best assist what needs to be done. We are looking for someone who is a team player, ready to help, and most importantly tackle the task at hand everyday!

Customer Service Representative Compensation and Benefits:

• Competitive Pay
• Health Insurance
• PTO & Sick Leave
• 401(K)
• Compensation: $15/ hour

Customer Service Representative Responsibilities:

• Meet and greet customers in a professional manner in-person & on the phone
• Process payments, invoice and other miscellaneous duties as needed 
• Provide basic information to callers who have general inquiries

Customer Service Representative Requirements:

• Excellent communication and organizational skills
• Ability to work effectively with customers and employees while handling multiple tasks simultaneously

McGavock Nissan is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.