RV SERVICE DIRECTOR

Service Manager – Franchise Automotive Dealership

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities

• Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
• Monitor automotive repair/maintenance to prevent operational delays
• Work with service director to set departmental objectives
• Recruit, interview and train service staff
• Maintain daily sales and production records as prescribed by upper management
• Review and evaluate service sales performance
• Staff technical teams relative to production requirements
• Remain current on new products and changes to existing products
• Maintain department finances within parameters established by upper management
• Assure proper repair-order flow/maximize productivity
• Monitor/control all warranty activity to ensure compliance with policies and procedures
• Adhere to dealership policy on client vehicle care and operation
• Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
• Enforce OSHA requirements, procedures and regulations
• Conduct performance evaluations
• Participate in operational planning
• Maintain the facility and equipment
• Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

We offer terrific benefits which include:

• Generous pay plan! Tell us about your experience at your interview!
• Performance Bonuses!
• Bi-weekly Pay Period
• Excellent, Ongoing Training is Provided!
• Opportunity for long term employment and growth
• Medical, Dental and Vision Insurance
• Disability Insurance
• 401(k) Retirement Plan
• 5-day work week, closed on Sundays!

About Us

Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community

We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.