Office Secretary

Description:

• To support students, families and team members by providing excellent customer service and serving as the first point-of-contact for students, parents, visitors and phone inquiries

• To focus primarily on ensuring parent satisfaction and ensuring families’ needs are met by sharing information, coordinating with other team members, and greeting all visitors

RESPONSIBILITIES  

• Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students

• Communicating with teachers on student pick-ups

• Direct visitors to appropriate team member

• Organizing essential forms and documents for families

• Copying materials to ensure there is always a supply of all documents at hand

• Communicating effectively with Campus Team’s to ensure all documents for activities, events, etc. are current

• Maintaining confidentiality of records as appropriate

• Familiarizing with various roles and duties of team members

• Managing a list of extensions and ensuring list remains updated throughout the year

• Provides school team support as needed. This includes:

Recruiting students for the following school year if needed

Exercise good judgment and excellent customer service:

Answering all phone calls

Greeting parents, students, visitors

VALUES  

• Value the voices of all staff, families, and students  

• Work in collaboration to meet the needs of all stakeholders  

• Seek and respond well to feedback and collaborate to find solutions  

QUALIFICATIONS  

• High school diploma or GED

• One year of clerical experience in office setting

Knowledge and Skills

• Proficient keyboarding skills

• Effective organization, communication, and interpersonal skills

• Ability to follow written instructions and operate multi-line phone system