Shift Manager

We’re hiring Shift Managers for a fast-food franchise location in Parma.

Pay ranges from $16.00-$20.00 / hour with additional pay depending on experience.

This is a great direct hire opportunity that offers the following benefits:

-Full insurance benefits after 60 days of employment (health/dental/vision/life insurance)

-Paid Vacation Time

-Bonus programs

-Free uniforms and meals

-College Tuition Assistance

-Annual pay reviews

-and more!

The Shift Manager plays a crucial role in ensuring a smooth operation of the restaurant and leads a team of crew members to ensure exceptional customer service, high standards of food quality / cleanliness, and achieving operational excellence.

Key Responsibilities of the Shift Manager:

-Team Leadership: Lead and motivate a team of crew members during assigned shifts, ensuring a positive work environment and adherence to company policies and procedures.

-Operations Management: Oversee all aspects of restaurant operations, including food preparation, cooking, assembly, and service, to ensure efficiency and consistency.

-Customer Service: Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring a welcoming and friendly atmosphere for all patrons.

-Training and Development: Train new crew members on company policies, procedures, and job responsibilities. Provide ongoing coaching and feedback to team members to support their growth and development.

-Inventory Management: Monitor inventory levels and ordering supplies as needed to ensure adequate stock levels and minimize waste.

-Safety and Cleanliness: Maintain a clean, organized, and safe work environment, adhering to health and safety regulations and company standards at all times.

-Financial Accountability: Assist in managing labor costs, food costs, and other operational expenses to meet budget targets and maximize profitability.

-Shift Scheduling: Create and manage shift schedules, ensuring proper coverage and optimal staffing levels to meet business needs.

-Problem Solving: Address any issues or challenges that arise during shifts, such as equipment malfunctions, customer complaints, or staffing shortages, in a timely and effective manner.

-Promotion of Brand Standards: Uphold McDonald's brand standards and image by ensuring consistent product quality, service, and cleanliness.

Requirements of the Assistant Manager:

-Previous experience in a supervisory or management role, preferably in the food service industry.

-Strong leadership skills with the ability to motivate and develop a diverse team.

-Excellent communication and interpersonal skills.

-Knowledge of food safety and sanitation regulations.

-High school diploma/GED is required.