Customer Accounts Representative

• Working knowledge of word, excel and ability to learn our company point of sale system
• Work within a team environment
• Communicate with past due customer accounts via telephone or written communication
• Visit past due customers in-home as necessary to collect payment or recover merchandise
• Follow Company's plan for record keeping on all correspondence with customers and status of collection efforts
• Follow all State and Federal collection laws
• Must have a valid drivers license at all times and be able to drive company and customer vehicles
• Establish and maintain relationships with area lien holders
• Receive payments and post amount paid to customer's account
• Perform duties which include rentals, sales, verifications, collections, etc. as necessary
• Ability to communicate effectively with customers, store personnel and management
• Perform other duties as assigned by management
• Normal five day work week to include Saturdays. Normal business hours are 9:00am until 6:00pm or later

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