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Customer Service Coordinator II
•12 days ago
| Estimated Pay | $22 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Corning, New York |
Compare Pay
Estimated Pay We estimate that this job pays $22.15 per hour based on our data.
$15.33
$22.15
$30.01
About this job
Job Description
Job Description
Company Description
Description:
Supports CET Customer Service team. Provides order management support to business customers (order entry, order
maintenance, logistics, inventory review, price updates, etc.) and support metrics.
Delivers professional, first line inter-face
for customer correspondence including providing conflict resolution.
Maintains records of customer profiles and prepares
status reports. Position acts as a liaison between customer and business.
Identify and act on supply issues to minimize
impact to the customer.
Thoroughly and accurately follows detailed standard procedures and performs duties within
prescribed time frames.
Required Skills/Experience:
Strong attention to detail, experienced at building relationships and working across many different areas.
Able to
effectively manage multiple activities in a fast-paced environment.
Gathers information independently using established
and well-defined procedures to problem solve, make decisions, and prioritize.
Ability to negotiate and resolve issues
across multiple functions.
Demonstrates strong excel skills.
Consistently completes tasks with a high level of accuracy and
professionalism and has very strong communications skills (both written and verbal).
Desired Skills/Experience:
PeopleSoft 8.0 supply chain (order entry, billing, shipping) or equivalent system, experience working with customers and
freight forwarders.
Positive attitude, team player.
Enjoys being challenged and strives to improve processes.
Desired/Required Soft Skills:
Team player, clear and concise communications skills, patience, ability to remain calm in stressful situations, attentiveness
and has a positive attitude, is dependable and punctual.
Preference will be given to candidates with:
1+ year customer service experience and outstanding Microsoft Excel skills
Education: Bachelors Degree
Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.
We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.
We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.
Company Description
Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.
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