Senior Instructional Designer

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

The Instructional Designer is responsible for the design and creation of training intended to drive organizational learning and results. This role will apply instructional design and multi-media skills to analyze, develop, and maintain training curriculum, such as eLearning modules, job aids, and other resources, that meet the diverse learning needs of our teammates. 

Responsibilities: 

• Apply instructional design theories, practices, and methods in the design and creation of instructional materials, including instructor-led training, eLearning courses, videos, job aids, self-study guides, and structured on-the-job learning (examples of structured on-the-job training include training plans, progressive training plans, guided learning activities, and skill verification). 
• Work with subject matter experts to develop materials and courses that fulfil learning objectives, meet the needs and learning styles of participants, and drives performance and measurable business outcomes. 
• Assist in defining instructional, learning, or performance objectives for learners.
• Develop solutions and make recommendations based on an understanding of the business strategy and stakeholder needs.
• Provide advice and guidance on design challenges, assess performance gaps, and recommend solutions to meet the learning needs of teammates.
• Upload and maintain content documentation and course folders in various systems, such as SharePoint and the Learning Management System (LMS). 
• Ensure that training materials and programs are current, accurate, and effective. 
• Research and advocate for new innovations in learning design and education, identifying opportunities for continuous improvement. 

• Bachelor’s Degree or equivalent experience (Instructional Design, Communication, or related field). 

• 4-5 years of relevant work experience.
• Experience with authoring tools (such as Articulate 360). 
• Proficiency in Microsoft Office, SharePoint, and Learning Management System (LMS). 
• Excellent verbal and written communication skills, with meticulous attention to detail. 
• Ability to work independently and collaboratively as part of a team. 
• Proficiency in writing effective copy, instructional text, and audio scripts. 
• Strong project management skills, capable of managing multiple projects concurrently. 
• Strong organizational, time management, and conflict management skills. 
• Ability to work consultatively. 
• Self-directed with a proactive attitude towards managing projects, stakeholders, and deliverables.  

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