Program Analyst (Remote) 2024- 1340

Position Title: Program Analyst (Remote) 2024- 1340

Location: Bethesda, Maryland, United States

Job Category: NPN Operations

Job Type: Full Time

Description:

Program Analyst - Open to Nationwide Applicants

Salary range: $65,000.00 - $75,000 depending on experience and qualifications.

Do you have experience as a Program Analyst? Would you like to join a collaborative dynamic multi-disciplinary program team of subject matter experts working to achieve the best program outcomes? Would you like a career that gives you opportunities to ensure the success of Sedgwick Government Solution’s (SGS) high-profile health program(s)? Would you like to work from your home office, and ensure the World Trade Center Health Program meets the quality standard per Program Regulations and Guidelines?

As a Program Analyst, you will lead, plan, execute, and help ensure successful program delivery according to the program requirements, objectives, timelines, and budget. This includes collaborating, engaging, and coordinating efforts in support of program-approved projects, and communicating with internal colleagues, the client, and SGS/ MCA management as necessary. In your role, you will analyze Program key performance indicators to help identify opportunities for improving the delivery of services and reducing costs.

Program Analyst Responsibilities

• Work closely with the Managing Director/SGS and the Program Team on deliverables and outcomes, and coordinate the budget, cost, and recommendations for improving team performance.
• Help define and manage processes required to identify and verify the scope, requirements, and components of the Program to help ensure clear Program requirements are met
• Maintain and develop relationships with colleagues, clients, subcontractors, vendors, and the community to reinforce a commitment to world-class client service.
• Collaborate with Program leadership to ensure that the scope of all Program projects aligns with client and SGS/ MCA expectations:
• Be prepared to lead program-specific projects that will improve the delivery of services and/or reduce administrative costs.
• Support other Project Managers in the establishment of detailed project timelines and work plans which identify and sequence the activities needed to successfully support the program.
• Provide input into the communication schedule to update internal and external stakeholders and appropriate project members on the current status of the project.
• Communicate the Program’s goals and represent the client's interests to the MCA/SGS project teams.
• Represent the interests of the Managing Director/SGS from Project Kick-Off to Project Delivery.
• Provide status updates to the Managing Director/SGS regarding all Program related projects.
• Review, analyze, prepare, and report on Program performance to the Managing Director/SGS.
• As directed perform a thorough and detailed analysis of client performance trends, and present findings and recommendations to the Managing Director/SGS and Operations leadership.
• Routinely review, analyze, and report on aberrant key performance indicators (KPIs) and assist Operations leadership in the development of corrective action plans.
• Develop analytical tools to help identify issues and their root causes before they impact Program performance.
• Work with Business Unit Leaders, Client Services, Project and Product Management, and IT team members in the development and deployment of solutions.
• Identify obstacles to successful deployment of solutions and present recommendations for their resolution.
• Provide administrative support to the Program to include:
• Develop and distribute internal reports and updates to the Program Team as necessary.
• Help Program leadership develop key presentations, reports, and other deliverables as required by the Program and the Managing Director/SGS.
• Review all Operations deliverables to ensure quality standards and client expectations are met.
• Other administrative duties as assigned.

Qualifications

• BA/BS degree in Business, Health Administration, or related field
• 1-3 years of project management, health care, federal government contracts, or other relevant client services experience.
• 1-3 years experience as an analyst.
• Experience in developing and deploying client-focused solutions based on client needs and objective data analysis.
• Experience in conducting root cause analysis of complicated problems.
• Proven ability to manage multiple efforts at a time while paying strict attention to detail
• Ability to perform well under pressure.
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Superior communication skills (interpersonal, written, and verbal)
• Must be proficient to expert in the daily use of:
• Microsoft Office – Especially PowerPoint
• Smartsheets or MS Project Familiarity
• MS Project Familiarity
• Atlassian (Confluence, JIRA) preferred
• Power BI (User Level) or a similar SQL tool preferred
• Ability to obtain and maintain a security clearance, including preliminary credit and background check
• United States Citizenship

For a career path that is both challenging and rewarding, join Sedgwick Government Solution’s talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, and their customers. At Sedgwick Government Solutions, caring counts®. Join our team of creative and caring people and help us make a difference in the lives of others.

In addition to a competitive salary, comprehensive health and welfare benefits, tuition reimbursement, and incentive compensation, Sedgwick Government Solutions offers participation and vesting in a 401(k) plan with a company match. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity, and initiative, consider a career with Sedgwick Government Solutions.

To be considered for this position, please submit a resume, and complete the application.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.

Important Information

Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire.

Search Firm Representatives

Please be advised that Sedgwick Government Solutions (Government Solutions) is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Sedgwick Government Solutions. All resumes submitted by search firms to any employee at Sedgwick Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Sedgwick Government Solutions and no fee will be paid if a person is hired by Sedgwick Government Solutions.

Sedgwick Government Solutions strives to make our career site accessible to all users. If you need disability-related accommodation to complete the application process, please contact Sedgwick Government Solutions regarding accommodations.

Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

About Sedgwick

Sedgwick Government Solutions is a fully owned subsidiary of Sedgwick. Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. The company provides a broad range of resources tailored to client's specific needs in casualty, property, marine, benefits, and other lines. At Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. www.sedgwick.com

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