Clinical Quality Manager

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

Key Responsibilities of Clinical Quality Manager:

• Work in concert with Group Director, Clinical Quality (GD), Regional Vice President(s) (RVP), Directors of Operations, Regional Quality Coordinators, Regional Quality Leaders, and SCA Clinical Services Department to assist in the implementation of SCA strategic clinical quality initiatives.
• Work with CEOs, Quality Coordinators, and facility Clinical Leaders to develop and implement strategies to improve clinical quality metrics.
• Maintain knowledge of standards, survey methodology and related tools and resources for regulatory and accreditation readiness.
• Regularly access internal and external resources to maintain professional knowledge base.
• In concert with GD, provide collaboration and mentorship to centers in assigned region(s) per identified needs regarding clinical and quality programs, accreditation standards, regulatory requirements and safety initiatives supporting the mission, vision, and values of SCA.
• In concert with GD, provide support services to centers in region for accreditation and regulatory survey preparation and activities.
• Assist centers in region with coordinating the collection of accreditation standards compliance data and, as applicable, development of action plans required by identified accreditation organizations.
• Assist centers with other associated survey activities.
• Monitor, analyze, and communicate to centers regarding activities, trends, results, and recommendations related to quality, accreditation, and regulatory activities and findings.
• Assist GD, Regional Quality Coordinator, Regional Quality Leaders and center-based Quality Coordinators with quarterly meeting/call agenda and meeting planning.
• Participate in planning and implementation of Group clinical quality strategic initiatives.
• Ensure compliance of center Environment of Care Safety Plan and center education and training plan.
• Work closely with center leadership, RVP, GD, and Group President to support achievement of clinical quality goals and objectives.
• Ensure coordination and communication of clinical-quality initiatives with GD, Operations Leads and SCA Quality Management Department
• Ensure a regular cadence of facility site visits to conduct best practice gap analysis and implementation of corrective action plans for facilities within regional assignment.
• Provide clinical leader onboarding, training, and coaching as needed.
• Work with GD and Clinical Services Diligence and Integration teammates to support adoption of SCA clinical platform by de novo and acquisition facilities.

• Licenses or Certifications: Licensed Registered Nurse
• Education, vocational training, and experience: Licensed Registered Nurse
• Bachelor’s Degree preferred
• Minimum of ten years’ experience working as a Registered Nurse, to include nursing leadership position(s) related experience.
• Active membership in the Association of periOperative Registered Nurses (AORN), CNOR preferred.
• A minimum of five years’ experience in the Ambulatory Surgery Center (ASC)/Surgical Hospital industry and ASC operations, to include experience supporting multiple locations.

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