Facilities Support Technician I - Now Hiring

Status: Part Time or Full Time, Non-Exempt

Reports To: Director of Facilities, Engineering

A. Purpose and Scope of Position

This position will perform activities related to the production, cleaning, and maintenance in the Facilities department as assigned. This person does not supervise others and will support the activities of the department Director. This position interacts with employees in the department and may interact with other department supervisors and employees as requested.

This position works with the department Director, Engineers, and with other Support staff at the production, processing, and facility maintenance level.

B. Organizational Relationship

This position reports to the Director of Facilities, Engineering. This position may provide additional support to other departments as requested.

C. Duties and Responsibilities

1. Specific Job Duties/Responsibilities
   • Develop and maintain an understanding of the requirements of the applicable standards and regulations including, but not limited to, 21 CFR 820, 21 CFR 1271, AATB, MDSAP (per jurisdictional requirements), and ISO 13485. Adhere to and promote compliance with the applicable standards and regulations throughout the company
   • Support Xtant Medical’s mission, values, and Quality Policy
   • Maintain a clean and safe working environment at all times and follow requirements to properly dispose of hazardous and non-hazardous waste according to OSHA regulations and Xtant Medical SOPs
   • Develop and maintain an understanding of the Xtant Medical products and general biological and chemical systems utilized within the Department. Know how the activities performed in the Department are controlled by and interact with the Quality System and how they affect the production of medical devices and tissues as applicable
   • Adhere to Xtant Medical Standard Operating Procedures (SOPs), Good Documentation Practices (GDP), and safety protocols
   • Complete annual SOP review and OSHA safety training as applicable
   • Provide status reports of projects as necessary to department management
   • Represent the company in a professional manner to the public, customers, and vendors, and maintain trusting relationships with physician partners, customers, and fellow employees
   • Maintain all structures, internal and external, in an acceptable working condition and in accordance with all applicable regulatory agency requirements
   • Keep maintenance and facility work areas organized, clean, and free of hazards
   • Maintain grounds and external facilities in professional manner, including yard, outside area maintenance, and snow removal
   • Complete facility improvements as directed including facility layout, facility changes, repairs and maintenance
   • Work with in-house and outside engineering and facility-related vendors and contractors as required
   • Must maintain and keep current all facilities and applicable equipment scheduled maintenance, logs, calibration, and documentation as directed
   • Repair and maintain instruments and equipment as scheduled and assigned
   • Organize instrument and equipment spare parts and disposables as needed
   • Assist with process calibration and interface with calibration service providers as directed
   • Assist other departments as directed
   • Work with manufacturers and vendors to troubleshoot and repair equipment, or schedule maintenance as required
   • Assist with facilities planning and maintenance troubleshooting
2. Financial Responsibilities
   • Organize and submit requisitions to department management to maintain an adequate inventory of supplies as necessary
   • Submit timely expense reports and abide by the Expense Reimbursement Policy
3. Training
   • Participate in training plans and programs and complete in a timely manner within set deadlines
   • Complete required training prior to attempting to perform a task
4. Management
   • This position does not supervise others
   • Work with and support the activities his or her assigned department and all other departments as requested
5. Document Control and Record Control
   • Assist in the completion and retention of documentation pertaining to all SOPs as required
   • Legibly and accurately complete all documentation associated with assigned duties in accordance with GDP and review the written documentation of others as required
   • Maintain information in physical and electronic files as required
6. Other duties as assigned
7. Performance of Duties
   • Complete required training, including initial orientation and environmental health and safety training, prior to performing tasks. Keep training up to date
   • Perform all duties according to established procedures and follow appropriate safety precautions and measures
   • Conduct himself/herself in a professional and courteous manner in all aspects of interaction with fellow employees, surgeons, staff, and end users
   • Maintain a clean and safe working environment at all times
   • Must maintain confidentiality of donor and recipient information according to HIPAA

D. Job Requirements

1. Education/Credentials Experience & Training
   • High School Diploma or equivalent
   • Basic knowledge and experience in building, engineering, janitorial trades including but not limited to basic carpentry, plumbing, electrical, and flooring, roofing, etc. preferred but not required
2. Technical Requirements/Skills
   • Ability to communicate effectively both orally and in writing
   • Ability to multitask
   • Must possess advanced organizational skills and strong attention to detail
   • Basic computer skills required such as general knowledge of MS Word, Excel, PowerPoint, Outlook, and other software as necessary
   • Ability to investigate and analyze information and to draw conclusions
   • Ability to use electric saws and other power tools is preferred
   • Technical equipment and instrumentation experience including calibration, troubleshooting, repair and maintenance of a wide variety of HVAC systems, pumps, fixtures and electronics is preferred but not required

3. Managerial Experience

• N/A

4. Special Requirements/Physical Capabilities or Abilities, other Additional Desirable Qualifications

• Must be able to reason independently and work with limited guidance
• Ability to interpret data and make sound judgments based on those interpretations
• Must deal effectively with a wide variety of personalities and situations requiring tact, judgment, and poise
• Must be able to adapt to quickly changing priorities and schedules
• Ability to maintain good working relationships with all co-workers and the public and use good judgment in recognizing scope and authority

5. Working Conditions

• Working conditions include normal office environment, laboratory setting, environmentally controlled area (ECA), cleanrooms, and other sterile environments. Duties may also include working outdoors and at heights. Standard office hours are Monday – Friday; 8:00 am – 5:00 pm
• Occasional evening/weekend work may be required
• May work in conditions leading to minor personal discomfort such as temperatures above or below personal comfort levels

6. Health and Safety

• Must adhere to all health and safety requirements specified when entering laboratory and device manufacturing areas and in the handling of company products
• Must adhere to health and safety requirements for use of equipment for work at height
• This position will sometimes be required to wear personal protective equipment (PPE), such as laboratory coat, scrubs, gloves, goggles, hearing protection, chemical apron, etc.
• Will require experience or training in the routine handling of chemicals and biohazards
• May require OSHA (bloodborne pathogen) training, SDS, and other safety training as applicable
• Must be able to lift, push, and pull 60 lbs.

Note: This Job Description is not designed to include a detailed listing of the activities, duties or responsibilities that may be required of the employee. This job description does not constitute an employment contract, implied or otherwise, and is subject to change by the employer as the needs of the employer and requirements of the job change.

Xtant Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.