RN Care Manager - Thibodaux, LA Market

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As part of the Clinically Integrated Network, the RN Care Manager engages in a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet a patient's health needs through communication and available resources to promote quality, cost-effective outcomes.

The RN Care Manager collaborates telephonically with clinical teams in various health care settings in support of the patient, to include acute care, skilled nursing care setting, long term acute care setting, rehab facilities, custodial care, and ambulatory care settings. The RN Care Manager will facilitate the coordination of care resulting in more efficient utilization of health care resources, decreased hospital readmissions and improved health outcomes.

If you live and have RN license in Louisiana, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Discharge Planning: Works with facility Case Manager or Social Worker to coordinate DC process and transition needs based on patient's diagnoses and status
• Care Coordination and Patient Support:
  • Collaboration with the entire clinic team to proactively manage high risk patients by ensuring appropriate:
    • Telephonic Post Hospital Discharge Calls
    • Medication Management to include medication reconciliation post discharge and medication adherence
    • Chronic disease education
  • Providing self-management support to patients in order to improve their health outcomes
• Clinic Team Communication: Monthly meetings (in-person or virtual) where patients' goals, outcomes, interventions, and recommendations for improvement are discussed with members of the patient's care team
• Travel: 30% of the time within assigned territory

Core Competencies:

• Professionalism
• Excellent written and oral communication skills
• Critical thinking /sound judgment
• Solid problem solving and organizational skills
• Self-Motivated and able to carry out assignments with minimal assistance
• Ability to work well with a diverse group of people
• Ability to prioritize
• Ability to lead a team to accomplish quality goals and initiatives

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Registered Nurse license
• 3+ years of experience in a clinical setting
• Experience with MS Office, including Word, Excel, and Outlook
• Thorough knowledge of HIPAA compliance

Preferred Qualifications:

• Current CPR certification
• Experience with EMR
• Disease Management, Chronic Care Improvement, and /or Quality Improvement experience in a manage care setting

Physical Demands/Working Conditions:

• Ability to travel by personal vehicle to Clinically Integrated Network Providers' offices on a routine basis
• Available to work extended hours, overtime and non-traditional hours as needed

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.