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in Lufkin, TX
Safety Sensitive Technician
Hours | Full-time |
---|---|
Location | Lufkin, Texas |
About this job
JOB DUTIES:
Level I
§ Gain a full understanding of the RIPEs and Drug and Alcohol Testing Systems, as well as the regulations surrounding those areas and the core components of our service offering will be expected.
§ Manage the Drug & Alcohol (D&A) Program for assigned Clients.
Ø Pull, review and forward drug and alcohol test results to clients.
Ø Work with HireRight to get errors found corrected.
Ø Upload result into DQ System, ensuring all information is entered accurately.
Ø Notify clients of next steps for positive results.
§ Utilize the RIPE Module and Workflow/DQ System for assigned Clients:
Ø Verify proper releases are received and on file for all requests.
Ø Initiate requests for information to both clients and previous employers.
Ø Utilize advanced research skills to locate previous employer’s information and contact them for the verifications.
Ø Track status of verifications to ensure turnaround time is met in all cases.
Ø Upload responses received from previous employers ensuring all information is keyed into the system accurately.
Ø Process “paid service” verifications daily, ensuring accounting is notified of invoicing requirements.
§ Serve as back-up to other SSI Department Technicians.
§ Notify Supervisor if you will be unable to meet deadlines for any assigned clients in a timely manner so assistance can be found and commitments met.
§ Work on special projects as required.
§ Maintains a secure environment by ensuring that all Physical Security policies are observed for their workspace.
§ Other duties as required.
Level II
§ Manage the Drug & Alcohol (D&A) Program for assigned Clients.
Ø Create/Update client clinic network.
Ø Establish and update client random selection pools for D&A Testing only clients.
Ø Request Chain of Custody Forms (CCF) for clients as needed.
Ø Check and ensure the system performed client notification of random selections (monthly/quarterly) is correct.
Ø Monitor random testing of LTS Consortium and Individual Pools to ensure testing is conducted and required testing levels are met.
Ø Notify supervisor and CSR if issues arise and client needs to be removed from pool.
§ Create and distribute annual MIS reports.
§ Serve as technical support and provide assistance to DQ Technicians and other departments in answering questions, researching data and resolving issues.
Level III
§ Update and maintain Processing Notes relating to each assigned client.
§ Maintain a working knowledge of federal regulations regarding Medical, Drug and Alcohol, and RIPEs.
§ Processing Return-to-Duty paperwork and associated random testing requirements.
§ Processing notifications of no response via the Federal Motor Carrier Safety Administration (FMCSA) Data Queue’s program as required.
§ Must be comfortable in having client contact via phone and email.
§ Conducting testing on enhancements implemented as requested.
§ Assist with training of new technicians on the Driver Qualification Systems, internal processes, and federal regulations.
SKILLS & ABILITIES:
§ Sound written/verbal communication and organizational skills.
§ Ability to work in a fast-paced, deadline-oriented environment and to multi-task.
§ Must be proactive, with an eye for detail and ability to bring creative solutions.
§ Exceptional time management/prioritization and organizational skills with the ability to adapt to changing priorities.
§ High proficiency in Word, Excel and General Computer Skills.
§ Ability to learn different computer software with ease and willingness to learn several different computer systems.
§ High energy, approachable disposition, positive attitude, team oriented, flexible, and efficient.
REQUIREMENTS:
§ High School Diploma or GED required, Associate Degree preferred.
§ 1+ years office experience.
§ Knowledge of the Transportation Industry and Regulations a plus.
§ Ability to type 40+ wpm.
EQUIPMENT USED:
§ Computer/printer § Fax/Scanner/Copy Machine
§ 10-key calculator § Telephone
#1225JOBS
PandoLogic. Keywords: Driver, Location: Lufkin, TX - 75903 , PL: 592683012