Waitstaff

Our popular restaurant is searching for full-time servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply!

$6.75 plus tips

• Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
• Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
• Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
• Perform all restocking and cleaning activities as directed, including opening and closing duties
• Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities

• Greet guests warmly, politely, and in a timely manner once seated. Speak to guests with enthusiasm at all times
• Be prepared to answer questions about menu items and food preparation techniques and be prepared to make suggestions about special menu items. Take advantage of opportunities to up-sell additional food and beverage items where appropriate
• Answer questions from patrons about beverages and beverage service. Understand regulatory responsibilities regarding the service of alcoholic beverages
• Understand order-taking systems to be able to clearly, accurately, and quickly covey guest orders to the kitchen
• Deliver food and beverage to tables in an efficient manner following appropriate table service techniques. Ensure that food is presented to diners as ordered and according to restaurant quality standards

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• We prefer some experience working in the food service industry
• Must have excellent communication and interpersonal skills with customers and coworkers
• Possesses strong, organizational and time management skills
• Educational requirements include a high school diploma or equivalent GED certification

• Must be eligible to work in the United States of America

The Hotel Salem is a vibrant and one-of-a-kind accommodation on the North Shore of Boston. This 44-room boutique Salem hotel is in the middle of the action on the bustling Essex Street pedestrian mall in the city center. It is home to two restaurants including Salem's only seasonal rooftop bar as well as multiple event spaces.