Dean Of Operations

Description:

• Manages campus operations for the school site and is responsible for achieving operational excellence across non-instructional areas, including front office management, student information systems, child nutrition, transportation, health services, business office, facility maintenance, new construction management, technology coordination, student recruitment and enrollment.

Achievement Metrics

• 85% Ops Staff Retention

• 100% Projected Enrollment by the first day of school

• 97.5% Average Daily Attendance

• 90% new student persistence

• Achieves Operational and Financial Excellence in Auxiliary Services

• Campus safe and operational one week before FDOS

Responsibilities

• Responsible for ensuring top performers occupy every seat across all operations roles

• Institutes operating mechanisms that facilitate the ongoing coaching and support of team members (check-ins, tactical meetings, regular observation and feedback sessions, high-quality talent review process and staff development cycle)

• Leverages the Dean of Operations Priorities Calendar; routinely assesses team members based on progress toward goals as well as principal and feedback; prioritizes support accordingly

• Develops and executes student recruitment efforts that target families with school-aged children immediately surrounding each school

• Leads team to recruit new families with specific applicant goals per grade level--3:1 ratio (open grade levels) while ensuring applications are high quality and ultimately lead to enrollment

• Ensures all new families are effectively onboarded and persist through their first year

• Complies with all federal, state, and organizational student registration requirements throughout the enrollment process (i.e. transfers, testing, etc.)

• Ensures new and existing families know and understand attendance expectations, with a particular emphasis on PreK and Kinder families

• Manages team on the implementation of standardized accountability frameworks to ensure adherence to the outlined ADA policy at each school.

• Tracks data on a daily and cumulative basis and makes it visible to key stake-holders; identifies trends and course-corrects in a targeted way week-over-week

• Implements best practices and leverages tracking mechanisms to positively impact ADA progress toward goals (PTGs)

• Works with school lead teams to invest, motivate and implement ADA plans to achieve maximum impact

• Complies with all federal and state ADA guidelines by performing regular and ongoing audits, staying abreast of changes in ADA policy and procedures, and effectively monitoring team members

• Implements an ongoing monitoring system that reviews and addresses parent and student feedback, particularly as it relates to non-instructional services and support

• Ensures all Auxiliary support services provide best-in-class customer service while achieving operational efficiency and financial targets

• Indirectly manages and provides day-to-day tactical oversight and support in the areas of Transportation, and Child Nutrition

• Responsible for managing all Beginning of Year efforts with a specific focus on:

• 100% of positions filled, staff onboarded and in attendance at summer training

Values

• Value the voices of all staff, families, and students  

• Work in collaboration to meet the needs of all stakeholders  

• Seek and respond well to feedback and collaborate to find solutions  

Qualifications and Experience