Front Desk Night Auditor
•Today
Estimated Pay | $17 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Amsterdam, New York |
Compare Pay
Estimated Pay We estimate that this job pays $17.22 per hour based on our data.
$13.94
$17.22
$36.25
About this job
Job Description
Job Description
Benefits/Perks
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities:
Qualifications:
Shift will start 11 pm and goes to 7 am.
- Annual Performance Bonus
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities:
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications:
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation.
- Able to lift 30 pounds.
Shift will start 11 pm and goes to 7 am.
You might also like
in Amsterdam, NY
$61100 - $81500
US Foods, Inc. • 7h ago
$15
$19
$16
Doubletree Schenectady, NY • 12h ago
$15
Companies hiring hotel clerks
in Amsterdam, NY
Nearby locations
Explore more hotel clerk jobs
in Amsterdam, NY
Nearby Job Titles
Licensed Practical Nurses Jobs Registered Nurse Jobs Taxi Driver Jobs Radiologic Technologist Jobs Nurse Practitioners JobsNearby Locations
Schenectady, NY Jobs Clifton Park, NY Jobs Amsterdam, NY Jobs Ballston Spa, NY Jobs New York JobsNearby Companies
Albany Medical Center Jobs Uber Jobs Stewart's Shops Jobs Taco Bell Jobs Schenectady Center JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 931462929 Posted: 2024-05-07 Job Title: Desk