Project Manager

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

CRDN is the leading expert in textile, electronic, art and contents restoration. We restore peace of mind to our customers after they have suffered loss due to a fire, water or wind disaster.

A Project Manager is a professional responsible for planning, executing, and closing projects. Their primary goal is to ensure that a project is completed on time, within scope, and within budget while meeting the specified objectives and quality standards.

Acts as the first responder on new jobs received by reviewing the job assignment, interact with the homeowner and walk the job site to complete the scope of work.
Prepares the estimate to include an opening statement with details such as - # of boxes, # of items and goal of our service.
Preliminary liaison to the adjuster.
Execute paperwork. If unable to do so, ensure that the lead CSR does.
Collects valuables.
Uses technology to map out the house for the crew.
Make note of any unusual things that the team needs to know for the pack out.
Utilize 360 technology to map the job site for all contents jobs and provide the scan to the adjuster.
Annotate any notes and all communications in XactAnalyis, Restornet, or the appropriate platform.
Manages and communicates effectively with the lead CSR.
Support the Production Manager in his/her role to complete jobs timely and efficiently with field team assigned.
Collaborate with production manager about job status and expectations.
Organize and lead staff training.
Gather daily counts, track and file documentation as needed.
Assess/verify team productivity and progress of assigned jobs.
Enhances department and organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Tracks job details for efficiency and profit.
Collaborates with the collection specialist for accounts receivable for proper cadence with the adjust for payment.
Reports to the general manager.