Case Manager (Santa Rosa)

POSITION TITLE: Case Manager

REPORTS TO (TITLE): Director of Clinical Services

DESCRIPTION OF POSITION and KEY RESPONSIBILITIES:

In collaboration with Inpatient Therapists, provides quality case management and discharge planning services to all patients and their families, serves as a member of interdisciplinary team supporting the organization's treatment program and philosophy, and assures the deliverance of quality treatment to patients and their families. Ensures linkage to mental health/recovery services, and facilitates communication with County Liaison. Ensures follow-up appointments are arranged/scheduled, patients are referred to pharmacy, identifies support person(s), provides placement support, verification of ID card, arranges transportation, completion of Continuing Care Plan, and provides daily placement documentation. Ensures that all required administrative Day documentation is complete in the clinical record, DTF, IDT, T-Con referrals, Firearms Prohibition Form MHRS Report, JV220, 6552.

Requirements

POSITION REQUREMENTS:

Knowledge and Experience:

• Minimum of a Bachelor’s Degree in Psychology, Social Work, or closely related field of study.
• One year of behavioral health experience and experience with severely mentally ill and discharge planning preferred.

• Current CPR certification (or obtained within the first 30 days of hire).
• Current CPI certification (or obtained within the first 30 days of hire).

• Familiarity with continuum of care and clinical terminology.

Skills and Abilities:

• Maintains confidentiality of patients at all times
• Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
• Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Good judgment, problem solving and decision-making skills.
• Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
• Ability to work in a fast-paced, expanding organization.

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Lift up to ten (10) pounds.

Benefits

• Medical
• Vision
• Dental
• 401(k)
• 3.5 Weeks Paid Time Off
• $25,000 Life insurance policy is provided at no charge to the employee