HealthCARE Advocate

Job Description: OPOC.us (One Point of Care) is seeking full-time Healthcare Advocate to join the team in our
Worthington, OH location. We are looking for a positive, compassionate, high-energy individual who is
client focused and enjoys working in a team environment.
Role Description
Duties include responding to a wide range of inquiries and unique needs surrounding all levels
of employee benefits, outlining benefits and coverage available to our clients, reviewing billing
and claims for accuracy, and administrative duties as required.
The ideal candidate will have excellent written and verbal communication skills, a keen attention
to detail, ability to maintain a positive, empathetic, calm, and professional attitude under all
circumstances, and resilience and flexibility when managing the day-to-day tasks needed to
support our commitment to improving lives through innovation in research, education, and
service.
Support of team members with exceptional intra-personal skills.
If you have a commitment to excellent customer service and a willingness to go above and
beyond for our clients, we would love to meet you!
Requirements
Excellent written and verbal communication skills, externally as well as internally.
Strong organizational skills and the ability to document and maintain records of client
interactions, transactions, comments, and concerns.
Attention to detail and problem-solving skills.
Computer literacy and a working knowledge of office equipment, like printers and fax machines
Prior experience in service-related industry and client care a plus.
Compensation:
OPOC.us offers a competitive wage and benefits package, as well as an opportunity for
growth for driven individuals.
Benefits:
401(k) with Company matching
Dental insurance
Disability insurance
Health insurance
Vision insurance
Health Savings Account
Flexible Spending Account
Paid time off
Paid training
OUR GROWTH OPPORTUNITIES:
At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place
where your future success and growth are truly a result of your own efforts and achievements. Our
teams are made up of motivated individuals who work hard to advance their careers. Join our team and
see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take
you and your career to new places! About Us:: OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 One-Point-of-CARE solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.