Audio Visual Multimedia Specialist

Secure our Nation, Ignite your Future

Join a new and exciting opportunity to protect national security and provide premier mission focused IT services for a dynamic and growing program. Currently, ManTech is seeking a motivated, career and customer-oriented Audio Visual Multimedia Specialist to join our team in Hanover MD.  

Responsibilities include, but are not limited to: 

• With minimum to no supervision and guidance, evaluate, design, document, install, implement, test, and perform problem isolation and resolution, monitor, tune, and enforce standards for AVMM End User Devices and related networks.

• Maintain a complex range of AVMM and computer network components and systems.

• Support integration of a total AVMM network including the planning, design, installation, maintenance, management, and coordination of the AVMM network.

• Monitor, tune, and support basic existing AVMM devices (IPTV, Conference rooms of varying sizes and complexities) and network infrastructure to ensure stable, reliable, secure, and efficient AVMM operations.

• Support Identification, assessment, and development of detailed requirements for upgrading AVMM networks, such as supporting re-architecture of network segments in order to facilitate new requirements, technologies and growth.

• Analyze current products and recommends changes/upgrades to senior management.

• Assembles and updates documentation in the form of problem and change management tickets.

• Maintain timely and complete documentation of all daily and project work, using standard methods and procedures.

• Troubleshoot, and devise solutions to complex operational problems within the capacity and operational limitations of installed equipment.

• Follow technical standards set by senior level engineers.

• Communicate effectively with a wide variety of technical and non-technical audiences, including customers, team partners, and other staff members.

• Gain proficiency in other areas within the scope of the IT environment, to support overall contract requirements, when required

• May lead a small team to complete larger efforts (modernization, refresh, projects)

• Travel is required in support of service requirements. This position also offers opportunities to support other bodies of work, at different locations, and to travel both CONUS and OCONUS (no hostile areas) for AVMM support.

Minimum requirements:

• 4-Year degree and 4 additional years of relevant experience.  Four years of experience may be substituted for education

• TS/SCI, with FS poly

• Hours: 8 hour shift during the 0600-1800 support window

Clearance requirement:

• Must have current/active TS/SCI, with polygraph.

Preferred:

• Experience with customer ticketing systems such as ServiceNow

• Crestron programming a major +

• Support to network devices (including servers) in support of AVMM/IPTV/Streaming services

Physical Requirements:

• Must be able to remain in a stationary position 50%.

• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.

• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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