Sr. Planning & Programs Manager | Retail Strategy & Excellence

Be unstoppable with us!T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!Job OverviewT-Mobile is looking for a strategic program leader to join a fast-paced, exciting team working to transform the retail experience for our customers. The Sr. Planning & Programs Manager is responsible for planning and support of Retail programs and initiatives. Reporting directly to the Vice President of Retail Strategy & Excellence, this individual contributor is responsible for crafting and managing planning materials for the Retail Strategy & Excellence organization. This includes executive updates, program roadmaps, and management systems for key initiatives related to retail formats, retail merchandising, and retail store design. This role will work cross-functionally with key business partners including retail development, retail operations, branded retail leadership, and partners in brand and marketing. This role will take an active role in communication and materials in support of Retail Strategy & Excellence initiatives.Job Responsibilities:Assess upcoming business initiatives and develop launch, communication, change management recommendations for format, merchandising, and store design initiatives.· Establish management system to collect updates and progress from cross functional teams, publish to an executive audience, identify topics/items for steering and prioritization.· Establish metrics and key performance indicators for program success and corresponding reporting.· Translate strategy into tactical plans and track progress, proactively identifying risks and potential problems and proposing viable solutions.· Develop and maintain strategic relationships with internal partner teams, working closely with operational and brand partners to ensure execution excellence, assisting with execution design if needed.· Have in-depth understanding of key business and customer metrics and build reporting mechanisms to support ongoing business reviews.· Create communication and supporting documents, plans, roadmaps, executive updates, etc.· Provide analytically driven insights to help ensure the program's success.· Present to and influence senior leadership regarding strategy needed to achieve business goals.​.  Education:High School Diploma/GED (Required)Bachelor's Degree (Preferred)MBA or other Advanced Degree (Preferred)Work Experience:7+ years of experience in sales operations, strategy, and/or program management. Tech industry preferred. (required)· 5+ years of experience in program or project management (required)· Experience using data and metrics to drive decision-making· Experience owning program strategy, end to end delivery, and communicating results to senior leadership​Knowledge, Skills and Abilities:Project Management - Strong project management, analysis, and execution skills, resulting in track record of successful achievements.· Data Analysis - Proven ability to analyze data from existing systems and multiple sources, consolidate results, create a comprehensive picture, and make/present informed recommendations.· Communication - Verbal and written communication skills with demonstrated experience engaging and influencing senior executives.· Story Telling - Ability to create high-impact presentations that effectively communicate vision, strategy, and execution topics.· Influence - Ability to gain buy-in for your deliverables without authority.· Autonomy - Ability to work through ambiguity with a high degree of personal accountability.· Problem Solving - Demonstrated use of innovative yet analytical approaches to problem solving.· Software - Basic computer skills and knowledge of common business applications (web browsers, Outlook, Excel, Word, and PowerPoint, etc.); Smartsheet and PowerBI experience preferred.​Licenses and Certifications:PMP or similar certification (preferred)• At least 18 years of age• Legally authorized to work in the United StatesWashington Pay Range: $132,600 - $179,400The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out Travel:Travel Required (Yes/No):NoDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoWashington Pay Range : $139,300.00 - $188,500.00The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out .  Never stop growing!T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.SummaryLocation: Bellevue, WashingtonType: Full time