Senior Risk Management Consultant

DESCRIPTION
CIS is recruiting for TWO Senior Risk Management Consultants
 
Recruitment opened:        April 11, 2023
 
Recruitment closes:          No later than May 2, 2024 (noon)
 
Salary Range:                     $108,601 to $132,596
 
Job Location:
 
Position 1:  Southern Oregon Service Area; to provide better customer service, the successful candidate is expected to reside in Southern Oregon.  
 
Position 2:   Successful candidate will be servicing customers located between the 
Central Oregon Coast to Central Oregon, including the Mid-Willamette Valley.  The successful candidate is expected to reside in this area.
 
Both positions work at our Wilsonville, Oregon Office, one day per month; otherwise, you may work remote from your Oregon residence when you are not traveling for work purposes.
 
These positions include regular travel to meetings, training, conferences, member meetings, staff events, and CIS? Annual Conference, which may include overnight travel.  The number of nights per month varies, depending upon the time of year and the assigned region; the average number of nights is 2-10.  Member destinations vary by assigned RMC region; member destinations may be anywhere from a 20 minute to an 11 hour roundtrip drive.
 
You must apply using our online application system (governmentjobs.com) to be considered for an interview, and to request Oregon Veterans Preference consideration.
 
I am interested; what do I do next? CIS uses a ?quick apply? application process, meaning you just need to submit your resume and respond to a few questions. To learn more about the job, and access our Careers page, please go to the link for our online application system (governmentjobs.com):

 
General Position Summary: 
Can you picture yourself in this position? If you are hired, you would be a consultant to CIS? members (cities and counties of Oregon), on all aspects of risk management and safety in the areas of workers? compensation, general liability, property, and auto, with the goal to help members identify and minimize risk issues and avoid losses. Inspire members to develop and maintain a culture of risk management and help them do so by advising on the latest principles and best practices, as well as CIS coverages, products, and tools. Provide account management services in a manner that creates confidence in CIS, connecting members with appropriate CIS staff, programs, and services to meet their needs. Part of CIS? Risk Management Team.  Work collaboratively, and exchange information with CIS? legal, underwriting, claims, and benefits staff.  Partner with members? local agents in service delivery.
 
CIS Offers: Why is CIS a great place to work? Meaningful work that impacts Oregon?s communities, job stability, 100% employer-paid retirement plan (Oregon PERS), regular salary increases, 90% of health insurance premium paid by CIS, professional development opportunities, and respect and appreciation for what you do.
                                                             
Please come join CIS. As a nationally recognized leader in risk pooling and trust management, our values are integrity, financial strength, expertise, innovation, adaptability, inclusion, and collaboration, which not only benefits local communities, but also delivers a great benefit to you! It is a win-win for everyone. Our average employee tenure is 8 years; whether you are joining our team for two years or 20 years, you will have the opportunity for professional development. We would be honored to have you join our team.


POSITION HIGHLIGHTS/JOB DESCRIPTION
Essential competencies of this job are described under the headings below.   They may be subject to change at any time.  The omission of specific statements of duties does not exclude them from the position, if the work is similar, related, or a logical assignment to the position.  The job description does not constitute an employment agreement between the employer and employee and may be changed by the employer at any time.
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, providing that an accommodation(s) does not create an undue hardship for the employer, remove an essential job function, and/or, create a direct safety threat to the individual, or others.
  
GENERAL POSITION SUMMARY:
Consultant to CIS? members (cities and counties of Oregon), on all aspects of risk management and safety in the areas of workers? compensation, general liability, property, and auto, with the goal to help members identify and minimize risk issues and avoid losses. Inspire members to develop and maintain a culture of risk management and help them do so by advising on the latest principles and best practices, as well as CIS coverages, products, and tools. Provide account management services in a manner that creates confidence in CIS, connecting members with appropriate CIS staff, programs, and services to meet their needs. Part of CIS? Risk Management Team.  Work collaboratively, and exchange information with CIS? legal, underwriting, claims, and benefits staff.  Partner with members? local agents in service delivery.
  
ESSENTIAL FUNCTIONS:
Temporary modifications to provide reasonable accommodations, or transitional work assignments, do not waive any of the essential functions for this position.
 
Driver License
The ability to drive is an essential job function, and it is related to a business purpose.
 
The following information may not be all-inclusive:
 
Inspire Members to have a Culture of Risk Management

• Teach staff to identify and understand potential threats to the entity.
• Encourage the integration of threats and opportunities in all decision-making.
• Spur all stakeholders to make risk management and safety a priority.
• Assure members? risk-taking aligns with organizational goals.
• Coach members to use CIS pre-loss, employment risk management, public safety risk management services, and other CIS services appropriate to the entity.
• Consult on CIS risk management tools, such as Insight.
• Risk management and guidance and consultation.

 Create Value

• Provide guidance on managing risks throughout the entity.
• Assist in the development of policies and procedures to eliminate or reduce negative outcomes.
• Encourage risk management best practices.
• Participate on risk management and safety committees.
• Promote risk identification, ownership, and treatment plans.
• Analyze claims trends and recommend improvements to prevent future claims.
• Facilitate continual improvement in risk management.
• Provide members with tools and samples to mitigate risks.
• Coordinate efforts with member agents.
• Advise members and agents on CIS coverages and products.
• Review member documents.
• Physically inspect properties for alignment with property schedule, audit properties
• Develop emerging risk management best practice protocols (i.e., homeless, volunteers, COVID-19, etc.).
• As assigned by Director of Risk Management, complete projects, and create member resources, such as, best practice survey updates, risk management plans, recreation programs, cyber security, ADA compliance, parade safety, special events, park and recreation programs, programs involving minors, etc.
• Coordinate with SAIF Claims Staff, as requested.

Protect Value

• Conduct on-site inspections for hazard identification and OR-OSHA compliance.
• Prepare members for inspections by OR-OSHA for compliance with self-insurance requirements and assist with member responses to OR-OSHA citations or complaint letters.
• Implement CIS Risk Management Best Practices through an annual Risk Management Plan for each member.
• Risk follow-up with member, after a claim.
• Advise members on new programs the member is considering.

 Documentation

• Document all consulting activities in CIS systems.
• Document member risk management and safety incentives.
• Prepare written inspection reports for members.
• Communicate risk management recommendations through email correspondence with members and agents.

Training

• Develop and deliver risk management and safety trainings at conferences, to elected officials, to senior leadership, to risk and safety committees and to individuals.
• Teach using CIS Learning Center?s ?My Meeting Space,? webinars and social media platforms.
• Write articles for CIS publications such as Safety Shorts and Real Time Risk.

 Risk Management Team

• Participate in monthly, weekly, etc. team meetings, in-person.
• Participate in quarterly claims meetings.
• Participate in monthly all staff meetings.
• Provide support to other CIS Risk Management Consultants.
• Collaborate with other CIS teams in support of members, including underwriting, pre-loss legal, H2R, legal, management, employee benefits and claims.
• Collaborate with LOC legal staff to coordinate services for members such as LOC legal program services, training, mediation, etc.

 Individual Risk Assignments ? Subject Matter Expert
 The following list is not all-inclusive:

• Drones.
• Aquatics.
• Volunteers.
• Cyber-Security.

EDUCATION, CERTIFICATION, CERTIFICATES, KNOWLEDGE & EXPERIENCE:
Education and experience requirements listed are minimum standards. Other equivalent combinations of education, certifications, training, and experience may be considered.
 
Education:                 AA degree.
 
Knowledge:        Position requires strong verbal and written communication skills, and interpersonal skills.   Exceptional ability to analyze data, organize and plan work, and motivate others.  Strong attention to detail.  Good decision making, critical thinking, and judgment skills.

Rules and Regulations

• Advanced knowledge and experience with public entity operations, safety, and risk management.
• Knowledge of OR-OSHA and Federal OSHA Regulations, Knowledge of Oregon?s Workers? Compensation system (statutes and administrative rules).
• Knowledge of employment laws and BOLI Regulations.
• Basic knowledge of insurance underwriting practices, insurance policies and insurance and legal terms.
• Knowledge of governmental functions, including public meetings, records, ethics, and elections.

 Public Entity Experience

• Understanding of the operation of public entities including administration, human resources, elected officials, sanitary/storm sewer systems and water/wastewater treatment facilities, maintenance of roads, streets, parks, playgrounds, swimming pools, member-operated jail/juvenile detention facilities, law enforcement, fire service, health and human services, special events, fair and rodeo grounds, volunteers, and emergency management.

Equipment

• Ability to use a variety of equipment such as computer, printer, computer programs (Word, PowerPoint, Excel, Outlook) calculator, phones (office/cell), digital camera, sound level meter, dosimeter, PowerPoint, projector projection screen, and microphones.

Communications

• Must be able to communicate clearly to a variety of individuals, such as elected officials, city managers/administrators, city recorders, insurance agents, attorneys, claims staff, supervisors, members? employees, special-interest groups, and committees (safety, wellness, and management committees) on any number of topics.
• Ability, willingness, and experience in public speaking and making presentations to a variety of audiences.
• Ability to provide training to adult learners and prepare appropriate training materials.
• Ability to maintain productive professional relationships with co-workers, CIS member-entities and the public in a professional manner at all times.
• Ability to exercise discretion in relaying information, and to understand the nature of confidential information.

 Analysis and Reports

• Ability to analyze data, draw reasonable conclusions, and make recommendations based upon those conclusions.
• Ability to write concise reports or other written forms of communication and document activities to files.

Interpersonal Skills

• Ability to work independently, and in a team environment.
• Ability to provide outstanding customer service.

Describe any specific subject courses or equivalent that would be essential for someone to have upon entry to this position:

• Local government administration, risk management, safety, OR-OSHA regulations and application, public speaking, journalism, marketing, statistics, computer applications, political science, employment and human resources, workers? compensation, worksite, and facility safety inspections including ADA requirements.

Licenses:                   Valid driver?s license; employee must maintain a safe driving record while employed with CIS.
                       
Experience:               Seven or more years of experience.
 
SPECIAL QUALIFICATIONS
One of the following:
Certified Safety Professional (CSP), Certified Hazard Control Manager (CHCM), Associate Risk Associates in Risk Management (ARM) or Associate in Risk Management Public Administration (ARM-P), Certified Property Casualty Underwriter (CPCU) or Certified Industrial Hygienist (CIH), Master?s in Public Administration (MPA) or Public Health (MPH), SHRM Designation, IPMA Designation, Defensive Driving Instructor, CPR/First Aid Instructor, or Agent?s license. Drone license.  Other Risk Management Certification.
 
 NON-ESSENTIAL JOB FUNCTIONS

• Special or Ongoing Projects -Take on individual or ongoing assignments in specialty areas of risk to include working with outside consultants and vendors.
• Serve as mentors for the CIS/PRIMA risk management certification program.
• Serve on risk management boards.
• Other duties as assigned.

 WORK STANDARDS

• Regular attendance and punctuality.
• Speak and act truthfully.
• Conduct oneself with integrity, character, and trustworthiness.
• Exhibit self-control.
• Detail-oriented.
• Thorough when completing work tasks.
• Accept constructive criticism.
• Calmly and effectively process high stress situations.
• Reliable, responsible, and dependable.
• Willingness to take on responsibilities and challenges.
• Communicate effectively both verbally and in writing with supervisors, managers, coworkers, and other individuals inside and outside CIS.
• Exhibit professional manner in dealing with others and work to maintain constructive working relationships.
• Work effectively and relate well with others inside and outside CIS.

PHYSICAL DEMANDS OF THE POSITION/WORKING CONDITIONS
CIS is committed to complying fully with the Americans with Disabilities Act (ADA) and Oregon?s Disability Accommodation and Discrimination laws.  We are also committed to ensuring equal opportunity in employment for qualified persons with disabilities.  CIS will make reasonable efforts to accommodate a qualified applicant or employee with a known disability, unless such accommodation creates an undue hardship on CIS? operations, or a safety risk to employee or coworkers, or removes an essential job function.  Employees should request an accommodation as soon as it becomes apparent that a reasonable accommodation may be necessary, to enable the employee to perform the essential duties of a position, or to participate in the employment process.   To discuss an accommodation request, please contact Janie McCollister, CIS? HR Manager.
 
The factors described herein are representative of, but not all-inclusive of, those that must be met by an individual to successfully perform the job.
 
Physical
Please contact CIS? HR manager for this information.

Environment
Work is performed in a climate-controlled office environment.
 
WORK SCHEDULE
CIS has a 37.5-hour workweek.  Unless otherwise approved by the Department Manager and Supervisor, the typical schedule is Monday ? Friday falling between the hours of 8:00 a.m. and 5:00 p.m.
 
Frequent work outside of typical office hours, as necessary.
 
The home office for this position is CIS? main office.  At the discretion of the Executive Director, the home office may be designated as another office.
 
These positions include regular travel to meetings, training, conferences, member meetings, staff events, and CIS? Annual Conference, which may include overnight travel.  The number of nights per month varies, depending upon the time of year and the assigned region; the average number of nights is 2-10.  Member destinations vary by assigned RMC region; member destinations may be anywhere from a 20 minute to an 11-hour roundtrip drive.
QUALIFICATIONS
MINIMUM QUALIFICATIONS
Education and experience requirements listed are minimum standards. Other equivalent combinations of education, certifications, training, and experience may be considered.
 
Knowledge and experience with:
 
Inspiring Customers to have a Culture of Risk Management

• Teaching staff to identify and understand potential threats to the entity.
• Encouraging the integration of threats and opportunities in all decision-making.
• Spurring all stakeholders to make risk management and safety a priority.
• Assuring customers? risk-taking aligns with organizational goals.
• Coaching customers to use pre-loss, employment risk management, public safety risk management services, and other organizational services appropriate to the entity.
• Consult on risk management tools, such as software.
• Risk management and guidance and consultation.

 Creating Value

• Providing guidance on managing risks throughout the entity.
• Assisting in the development of policies and procedures to eliminate or reduce negative outcomes.
• Encouraging risk management best practices.
• Participating on risk management and safety committees.
• Promoting risk identification, ownership, and treatment plans.
• Analyzing claims trends and recommend improvements to prevent future claims
• Facilitating continual improvement in risk management.
• Providing customers/customers with tools and samples to mitigate risks
• Coordinate efforts with customer agents.
• Advising customers and agents on coverages, and products.
• Reviewing customer documents.
• Physically inspecting properties for alignment with property schedule; auditing properties.
• Developing emerging risk management best practice protocols (i.e., homeless, volunteers, COVID-19, etc.).
• Completing projects, and creating customer resources, such as, best practice survey updates, risk management plans, recreation programs, cyber security, ADA compliance, parade safety, special events, park and recreation programs, programs involving minors, etc.

Protecting Value

• Conducting on-site inspections for hazard identification and OR-OSHA compliance.
• Preparing customers/customers for inspections by OR-OSHA for compliance with self-insurance requirements and assisting with customer responses to OR-OSHA citations or complaint letters.
• Implementing risk management best practices using Risk Management Plans.
• Risk follow-up with customer, after a claim.
• Advising customers on new programs the customer is considering.
• Risk follow-up with customer, after a claim.
• Advising customers on new programs the member is considering.

 Documentation

• Documenting consulting activities in software systems.
• Documenting customer/customer risk management and safety incentives.
• Preparing written inspection reports for customers.
• Communicating risk management recommendations through email correspondence with customers and agents.

Training

• Developing and delivering risk management and safety trainings at conferences, to elected officials, to senior leadership, to risk and safety committees and to individuals.
• Teach using learning software systems, webinars, and social media platforms. 
• Writing articles for publications.

 Risk Management Team

• Participating in team meetings, in-person.
• Participating in claims meetings and monthly staff meetings.
• Providing support to other risk management consultants.
• Collaborating with other organizational teams in support of customers/customers, including underwriting, pre-loss legal, human resources, legal, management, employee benefits and claims.
• Collaborating with association legal staff to coordinate services for customers/customers for legal services, training, mediation, etc.

 Subject Matter Expert For:

• Drones.
• Aquatics.
• Volunteers.
• Cyber-Security.

EDUCATION, CERTIFICATION, CERTIFICATES, KNOWLEDGE & EXPERIENCE:
Education and experience requirements listed are minimum standards. Other equivalent combinations of education, certifications, training, and experience may be considered.
 
Education:                 AA degree.
 
Knowledge:        Position requires strong verbal and written communication skills, and interpersonal skills.   Exceptional ability to analyze data, organize and plan work, and motivate others.  Strong attention to detail.  Good decision making, critical thinking, and judgment skills.

Rules and Regulations

• Advanced knowledge and experience with public entity operations, safety, and risk management.
• Knowledge of OR-OSHA and Federal OSHA Regulations, Knowledge of Oregon?s Workers? Compensation system (statutes and administrative rules).
• Knowledge of employment laws and BOLI Regulations.
• Basic knowledge of insurance underwriting practices, insurance policies and insurance and legal terms.
• Knowledge of governmental functions, including public meetings, records, ethics, and elections.

 Public Entity Experience

• Understanding of the operation of public entities, including administration, human resources, elected officials, sanitary/storm sewer systems and water/wastewater treatment facilities, maintenance of roads, streets, parks, playgrounds, swimming pools, member-operated jail/juvenile detention facilities, law enforcement, fire service, health and human services, special events, fair and rodeo grounds, volunteers, and emergency management.

Equipment

• Ability to use a variety of equipment such as computer, printer, computer programs (Word, PowerPoint, Excel, Outlook) calculator, phones (office/cell), digital camera, sound level meter, dosimeter, PowerPoint, projector projection screen, and microphones.

Communications

• Must be able to communicate clearly to a variety of individuals, such as elected officials, city managers/administrators, city recorders, insurance agents, attorneys, claims staff, supervisors, members? employees, special-interest groups, and committees (safety, wellness, and management committees) on any number of topics.
• Ability, willingness, and experience in public speaking and making presentations to a variety of audiences.
• Ability to provide training to adult learners and prepare appropriate training materials.
• Ability to maintain productive professional relationships with co-workers, customer/member-entities and public in a professional manner at all times.
•  Ability to exercise discretion in relaying information, and to understand the nature of confidential information.

 Analysis and Reports

• Ability to analyze data, draw reasonable conclusions, and make recommendations based upon those conclusions.
• Ability to write concise reports or other written forms of communication and document activities to files.

Interpersonal Skills

• Ability to work independently, and in a team environment.
• Ability to provide outstanding customer service.

 Courses that would be essential for someone to have upon entry to this position:

• Local government administration, risk management, safety, OR-OSHA regulations and application, public speaking, journalism, marketing, statistics, computer applications, political science, employment and human resources, workers? compensation, worksite, and facility safety inspections including ADA requirements.

 Licenses:                   Valid driver?s license; employee must maintain a safe driving record while employed with CIS.
                       
Experience:               Seven or more years of experience.
  
SPECIAL QUALIFICATIONS
One of the following:

• Certified Safety Professional (CSP), Certified Hazard Control Manager (CHCM), Associate Risk Associates in Risk Management (ARM) or Associate in Risk Management Public Administration (ARM-P), Certified Property Casualty Underwriter (CPCU) or Certified Industrial Hygienist (CIH), Master?s in Public Administration (MPA) or Public Health (MPH), SHRM Designation, IPMA Designation, Defensive Driving Instructor, CPR/First Aid Instructor, or Agent?s license.  Drone License.  Other Risk Management Certification.

These positions include regular travel to meetings, training, conferences, member meetings, staff events, and CIS? Annual Conference, which may include overnight travel.  The number of nights per month varies, depending upon the time of year and the assigned region; the average number of nights is 2-10.  Member destinations vary by assigned RMC region; member destinations may be anywhere from a 20 minute to an 11 hour roundtrip drive.
I'M INTERESTED; WHAT DO I DO NEXT?
I am interested; what do I do next? CIS uses a ?quick apply? application process, meaning you just need to submit your resume and respond to a few questions. To learn more about the job, and access our Careers page, please go to the link for our online application system (governmentjobs.com):