Rental Office Coordinator

Lee’s Rent It is seeking an experienced Rental Office Coordinator.  As the rental office coordinator, you should have a planning, logistics and technological aptitude, in addition to enjoying interacting with people. You must be self-motivated and conscientious with a strong work ethic. It is also crucial that you have excellent verbal and written communication skills and the ability to build lasting business relationships.

Specific Qualifications :

• Must be knowledgeable about the operation of a personal computer.
• Must have Microsoft Office experience
• Detail Oriented 
• Extensive experience in planning, shipping and scheduling.
• Serve customers on their terms, determining their equipment needs and provide them with appropriate rental options
• Strong organization skills.
• Conduct inventory of all equipment
• Provide coverage at other branch locations, as needed.

Essential Duties:

• Answers customer questions quickly, clearly, and completely. Recommends equipment appropriate for the job; handles complaints on a timely basis & maintains positive communications with customers.
• Internal communications: Communicates with the Rental Manager at all times and provides adequate notice to rental technician for upcoming machine requirements.
• Works with other department personnel in order to assist them with rental information as required.
• Sees that promises are maintained and that deliveries are made on schedule, advises customer of known delays.
• Keeps P.O. book, large and small rental spec information, and rental procedures book up to date and in good working order.
• In charge of the trailer and equipment record book, lost rentals, inspection files, and trucking files.
• Technical knowledge: Knows rental equipment applications well and knows proper safety and maintenance requirements. Must be able to instruct customer in proper use.
• Handles customers’ complaints in a friendly pleasing and personal manner, reports any condition which may need further company attention to department manager.
• Dispatch rentals in a timely and orderly fashion, including making sure that the customers have correct paperwork.
• Make sure every contract is filled out 100%, this includes all blanks to be properly filled out, inspection and rental agreements with each contract, and damage waivers if necessary.
• Performs other duties as prescribed by Rental Manager from time to time.
• Inspect equipment on prior to rental and on return (including climbing inside and crawling underneath) and complete a thorough inspection checklist

Lee’s Rent It offers equipment rental services to the DIYer and the professional contractor or landscaper looking for good equipment and tools at a competitive rate.  Long-term and short-term rentals are available.

Lee’s Rent It, offers competitive wages, a comprehensive benefits package.

Lee’s Rent It is an equal employment opportunity employer committed to a diverse workforce.

Experience:

• Transportation: 1 year (Preferred)
• Management: 1 year (Preferred)

Job Type: Full-time

Schedule:

• Monday to Friday 7am to 5:30pm
• Saturday 7am to noon

Work Location: In person