Assistant Car Wash Manager

Ensure customer satisfaction and maintain a working environment focused on customer satisfaction. Identify and promptly resolve customer concerns and complaints.

Team Management

Responsible for managing staff in the absence of the Manager.

• Develop employees to improve performance. Create bench strength.
• Ensure all employees are trained according to Car Spa policies and procedures.
• Ensure all company news, and changes to policies and procedures are disseminated to the appropriate employees.
• Responsible for enforcing Car Spa Policies and Procedures relating to your department.
• Man Hour Control
• Helps with ticket goal
• Ensure customer satisfaction.
• Involved with opening and closing duties.
• Involved with end of shift deposit and reconciliation.

Working Conditions

All work is done outdoors in all types of weather.

• Safety is a prime concern due to the constant traffic movement. You must be alert and move safely around moving vehicles.
• You are required to enter and/or reach all areas of any type vehicle. You must constantly bend, reach, stoop and stretch. You must be able to step up into and down out of vehicles.
• Scheduled 50 hours per week.

Qualifications

Required