The Pollard Hotel/Marli's-Restaurant Manger

Full-Time Management position at a well-established company in the historic town of Red Lodge, MT

https://redlodgejobs.bamboohr.com/careers/141

Company Benefits:

Complimentary Gym Membership

Discounted Ski Passes at Red Lodge Mountain

Food Discounts at all Red Lodge Hospitality locations

Health Insurance Plan

Aflac Insurance

Job Summary:  The Restaurant Manager is responsible for the overall daily operation of dinner service at Marli’s restaurant and bar, located within The Pollard Hotel. The Restaurant Manager works closely with the management staff to ensure proper staffing, financial profitability, hiring and training of employees, and that safety and health standards are met. Responsibilities also include maximizing sales and revenue through customer satisfaction, employee engagement, and menu design input. Must be able to perform all positions within the restaurant. In the absence of other management personnel, the Restaurant Manager also serves as the Manager on Duty at the best historic hotel around!

Essential Job Duties: include the following; other duties may be assigned:

• Coordinates all Front of House and Back daily operations for dinner operations 
• Understand, utilize, and train to POS system
• Delivers and trains to exceptional customer service
• Ensures financial stability by meeting or exceeding company goals, including working within agreed labor percentages
• Works closely with the Culinary staff to ensure a seamless operation between FOH and BOH
• Provides leadership for all employees, including supervisors and shift leads
• Works closely with the extended management team and shares the company’s “Best Practices” philosophy throughout the restaurant and bar
• Ensures training standards are upheld effectively and efficiently
• Responds efficiently and accurately to customer complaints
• Upholds all safety and health code standards
• Attends Manager and staff meetings regularly and is a member of Red Lodge Hospitality’s Leadership Team
• Manages the wine menu and inventory to ensure market position and recognition 
• Works with the General Manager and Human Resources to hire, fire, and evaluate employees and conduct exit interviews when appropriate
• Collaborates with the Red Lodge Hospitality Leadership Team for best practices, leadership, and motivational trainings and opportunities.
• Stays current with industry trends
• Ensures schedules are posted accurately and on time. 
• Works closely with the General Manager to ensure productivity standards are being met.

Skills and Qualifications: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties

• Strong leadership skills and motivational skills
• Financial management skills
• Team player with excellent communication skills
• Patient with an ability to stay positive under pressure
• Honest and dependable
• Self-motivated and efficient
• Ability to memorize menus
• Ability to learn and utilize the POS system
• Cash management

Experience/Education Preferred:

• Restaurant supervisory experience/Hospitality business experience
• Experience with and knowledge of wine
• College/Trade School coursework
• Serve Safe Certificate
• Responsible Alcohol Sales and Service Training 
• Cash handling experience

Physical Demands and Work Environment: The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Physical Demands: While performing the duties of this job, the employee is regularly required to walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, talk, or hear.  The employee must lift and move up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.  This job also requires the use of stairs frequently.
• Work Environment: While performing the duties of this job, the employee is exposed to long periods of standing.  Working at night can be a difficult adjustment to most employees’ schedules.