NAS Customer Service Representative (Corydon, IN)

 Description Are you customer-focused and attentive to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized and able to multitask and prioritize assignments? If so, we want to hear from you! For over a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us! General Purpose and Scope of Position:The Customer Service Representative is responsible for carrying out and assisting with all administrative tasks associated with operating the manufacturing facility in Corydon, IN. Key Skills and Abilities Include:2-year degree preferred or High School graduate with equivalent experience.Proficiency with computers to expert level utilizing Microsoft Windows, Windows applications, and ERP order entry systems.High Attention to detail is required. Key Personal Attributes Include:Strong interpersonal and practical communication skills (verbal, written, and utilizing all media (phone, e-mail, text)) for interaction with customers and fellow employees, including the ability to maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer serviceStrong organization skills with strong attention to detail, along with the ability to multi-task and prioritize multiple assignmentsAbility to manage emotionally charged situations requiring resolution, including responding professionally to common inquiries or complaints from sales staff and other employees, customers, regulatory agencies, suppliers, etc.Must have a positive and energetic attitude with the desire to help internal and external customers Specific Responsibilities and Key Deliverables Include:  Enter orders and invoice shipments in the ERP system (Great Plains)Coordinate trucks, rail, or Customer Pickup as needed for outbound shipments.Prepare all necessary paperwork for shipments.Enter raw material PO receipts and manufacturing orders to “build” products in the ERP system.Request POs for non-inventory purchases, receive purchase orders in Great Plains and process A/P invoices for payment.Maintain good communication with the carriers, customers, plant manager, plant operations, DSMs, accounting, and management team.Keep records of customer interactions and details of inquiries.Any other business activities as required Compensation and Benefits:In compliance with all states and cities requiring transparency of pay, the base compensation for this position ranges from $21.44 - $28.63.Note that salary may vary based on location, skills, and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Drug-Free Workplace NACHURS is a Wilbur-Ellis business. For over 75 years, NACHURS® has been the industry leader in NPK LIQUID FERTILIZER TECHNOLOGY.  Built on quality, integrity, and innovation, we pioneered precision-placed liquid fertilizer in 1946 – formulated to meet the nutritional demands of crops and growing conditions on both sides of the border. Our liquid fertilizers are marketed under the ALPINE brand and NACHURS brands in North America. The New Ag Markets Business Unit sells liquid fertilizer into turf, specialty, international, and private label markets. Products sold into oil and gas markets, transportation and mining markets and industrial chemical markets are all sold under the NASi brand. Nachurs Alpine Solutions has manufacturing plants located in Garretson, SD, Marion, OH, Corydon, IN, Red Oak, IA, St. Gabriel, LA, New Hamburg, ON and Belle Plaine, SK. COMPANY CULTUREWilbur-Ellis is a company you can be proud to call your employerWilbur-Ellis markets and distributes agricultural products, animal feed and specialty chemicals and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific. Wilbur-Ellis is for and about peopleWilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit and a dedication to quality work, our customers and each other. Wilbur-Ellis invests in the industry’s best workforceWilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment Job Code:NASCU011390