Salon Receptionist

Are you ready to embark on an exciting journey at our upscale salon? We are seeking a dynamic and personable individual to join our team as in a Salon Receptionist role. As the first point of contact for our valued clients, you will play a pivotal role in ensuring their salon experience begins with a warm and inviting welcome. If you thrive in a fast-paced, people-oriented environment and possess excellent multitasking skills, this is the perfect opportunity for you!

Responsibilities:

• Greet and welcome clients with a friendly and professional demeanor, creating a positive first impression that sets the tone for their visit.
• Provide exceptional customer service by attentively listening to clients' needs, preferences, and concerns, and proactively addressing them to ensure a delightful experience.
• Effectively manage a high-volume salon reception desk, handling incoming calls, scheduling appointments and managing the salon's appointment book.
• Skillfully coordinate salon services, including haircuts, color treatments, and nail care, ensuring smooth operations and optimal client satisfaction.
• Process client payments accurately and efficiently using computer software and point-of-sale systems, maintaining meticulous records and handling cash transactions with utmost integrity.
• Maintain a clean and organized salon environment, ensuring supplies are well-stocked, displays are attractive and overall cleanliness reflects the salon's high standards.
• Collaborate closely with salon staff, stylists, and technicians to communicate client preferences, schedule changes, and special requests, fostering a harmonious and efficient working environment.
• Perform opening and closing procedures, including completion of daily and weekly salon cleaning checklists.
• Complete closeout reports, ensuring accurate and timely reporting of daily sales, inventory counts, and any other required documentation.

Requirements:

• Minimum of 2 years of experience in customer service and/or receptionist roles, preferably in the beauty or hospitality industry.
• A genuine passion for providing exceptional service, with a friendly and outgoing personality that creates a welcoming atmosphere for clients.
• Outstanding interpersonal and communication skills, with the ability to build rapport with diverse clientele and effectively handle inquiries and complaints.
• Proven ability to multitask and stay organized in a fast-paced environment, while maintaining attention to detail and meeting deadlines.
• Proficiency in computer software and point-of-sale systems, with the ability to quickly learn new software applications as needed.
• Self-motivated and proactive, with a strong sense of ownership and the ability to work independently as well as part of a team.
• Flexibility to work mornings, evenings, weekends, and holidays as required by salon operations.

We offer competitive compensation, a supportive work environment, and opportunities for professional growth. Join our passionate team and be part of creating exceptional salon experiences for our valued clients. Apply now and let your exceptional receptionist skills shine!

To apply, please submit your resume and a cover letter outlining your relevant experience and why you believe you would be a great fit for our salon receptionist position.