Red Lodge Pizza Co. - Server

Mid March day positions open and summer applications for seasonal work beginning in June.

Company Mission:   To create great experiences for everyone we meet.  To enrich the lives of our staff and guests.  To be an integral part of making our community wonderful.  To build enduring relationships.  To make quality food with real ingredients.

Job Summary:  The service staff at Red Lodge Pizza Co. is responsible for providing front-line customer service to our guests, both in-person and on the telephone.  Servers work closely with Counter positions, bartenders, kitchen staff, and management to serve food and drinks in a friendly and timely fashion.  In addition to providing exceptional customer service, the duties of the Server are many, including cleaning, setting tables, stocking inventory, and light janitorial duties.

Essential Job Duties: include the following; other duties may be assigned:

• Sincerely welcomes guests immediately upon entering the restaurant or by answering the telephone
• Performs opening and closing duties 
• Prepares dining room and banquet space for guests by cleaning tables and setting condiments, napkins, utensils, etc.
• Assists team with laundry and silverware roll-ups
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
• Knows menu items and helps customers select food and beverages by presenting the menu, offering cocktails and appetizers, suggesting entres, explaining the chef's specialties, identifying appropriate wines, and answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
• Responds to additional patron requirements by inquiring about needs observing the dining process
• Maintains table setting by removing courses as completed, replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return
• Completes transaction at the table or closes patron's bill out at the counter POS
• Assists the team in taking telephone To-Go orders
• Contributes to team effort by accomplishing related results as needed

Skills and Qualifications: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

• Kind, honest and dependable
• Organized and efficient
• Ability to follow written and verbal instructions
• Ability to work under pressure
• Flexibility to work holidays and weekends

Experience/Education Preferred:

• High School diploma or equivalent
• Serving experience preferred
• R.A.S.S. Certificate
• ServSafe Certificate

Physical Demands and Work Environment: The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, talk or hear.  The employee must lift and move up to 35 pounds.  Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.  This job also requires the use of stairs frequently.

Work Environment: While performing duties of this job, the employee is exposed to long periods of standing, walking, and stair climbing.  The nature of hospitality requires employees to work weekends, holidays, and late hours.

The nature of the hospitality business requires employees to work weekends, holidays, and late hours.