HOST Case Manager

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.  We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.  As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

HOST Case Manager

LOCATION: HOST Program | 1143 Liberty St NE

JOB STATUS: Full-Time | Monday - Friday

APPLICATION LINK:  https://northwesthumanservices.bamboohr.com/careers/485

YOUR ROLE:

Through positive support, motivational techniques, and encouragement you will provide action-based case management to homeless and street-oriented transition-age youth ages 18-24 years old.  You will work closely with HOST clients by providing appropriate referrals and access to healthcare and by developing strength-based case plans to promote growth toward self-sufficiency.  Help facilitate activities and skills trainings with clients to promote the skill acquisition necessary to obtain and maintain long-term housing, financial stability, and independent living. You will work collaboratively with all agency departments and other community partners to improve outcomes for youth.

The Case Manager position provides information, including information about, and assistance with the VOCA program and victim’s compensation program, assistance, and referral services in effort to coordinate care and connect each individual homeless crime victim with appropriate services.

SPECIFIC DUTIES:

1. Responsible for the development, implementation, and monitoring of individual support plans and outcomes. This includes modifying plans and skills training curriculum accordingly and recording performance and outcomes according to the TLP manual.
2. Complete documentation requirements of the program and position, such as completing screening tools, assessments, process notes, outcome tracking forms, reporting and documentation of care plan actions in a timely manner within the Electronic Healthcare Record (EHR) System.
3. Supports the Resource Center function and services, including drop-in support for consumers, and covering the floor as needed to help maintain a safe environment.
4. Supports the intake and orientation process of the TLP by working with youth to acclimate to the program and complete identified tasks. Will work closely with program staff to assess areas where TLP clients need assistance and to help create plans that support clients.
5. Knowledgeable of community resources and refers appropriately. Develops close partnerships with other community providers to coordinate care and improve outcomes.

QUALIFICATIONS:

• Bachelor’s degree in psychology, social services, or related field required. An Associate’s degree in social services or related field with comparable experience and training working with youth may be considered as well.
• Minimum 1-year experience working with youth (preferably at-risk youth).
• Demonstrated ability to work effectively as a member of an integrated team.
• Strong verbal and written communication skills.
• Strong organizational abilities.
• Demonstrated ability to provide unconditional positive regard and empathy toward other people.
• Valid Oregon Driver's License and proof of automobile insurance.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

SUMMARY OF BENEFITS: Our Agency provides a benefits program that is comprehensive and competitive within our industry.

• Competitive Salary
• Full Comprehensive Health Plans: Medical with two plan options
• Dental & Vision options
• Flex Spending Account
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 3% employer match
• PTO - 10 hours a month for FT positions @ 40 hrs./wk.
• 7½ paid holidays each year + 2 paid floating holidays for FT positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

TO APPLY:

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo criminal records check and a motor vehicle report.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

                                                      Community | Compassion | Commitment | Integrity

Working together to empower individual to improve their health, well-being, and safety.