Digital Capture Technician Level I

JOB TITLE: Digital Capture Technician Level I

DEPARTMENT: Digital Capture

REPORTS TO: Capture Manager 

POSITION OVERVIEW

The Level I Digital Capture Technician will help oversee the day-to-day responsibilities of the digital capture jobs he/she is assigned to.  The tech will work on set with the client to ensure their needs are met, files are managed properly, assets are delivered as specified by each client’s workflow, and all issues are resolved as they arise or as anticipated. The range of duties and responsibilities include managing client’s files on set, troubleshooting issues as they arise, and effectively communicating job-related information to the Digital Capture Manager and Post Production Department. 

PRIMARY RESPONSIBILITIES 

• Provide and maintain excellent communication with Digital Capture Manager of any issue regarding Splashlight services
• Provide a smooth workflow for the client on set by managing image files and following proper file naming conventions
• Troubleshoot on set issues 
• Provide expert point of contact for photographers and clients for all digital photography issues
• Assume responsibility for all equipment in camera bag, ensuring everything is in proper working order and returned in the same condition end of day
• Prepare and set up camera equipment and capture station on set
• Oversee capture process ensuring that all images are captured properly 
• Notate all information necessary for the Post Production Department to further manage image delivery
• Upload files to web and back up to central servers as necessary
• Process and deliver files, contact sheets, and prints on set as necessary
• Stay current with digital equipment and systems
• Work in the Digital Equipment Department and Post Department as needed, including research and development, equipment pick up, testing, and packing
• Tech the Splashlight Photo Booth and any other non-revenue job as assigned from time to time by Splashlight

SKILLS / QUALIFICATIONS

• Bachelor’s degree required
• 1+ years of Digital Capture experience and customer/client service
• Ability to detect and communicate basic lighting issues 
• Strong analytical and problem-solving skills
• Excellent communication skills both verbal and written
• Demonstrated ability to juggle multiple complex projects and priorities across multiple teams of people with meticulous attention to detail
• High comfort level working in a diverse environment
• Excellent computer skills and proficiency in Capture One Pro, Mac OSX, Adobe Photoshop
• Basic understanding of Profoto & Broncolor lighting systems
• Proficient skills with Canon and Nikon system 
• Basic understanding of video capture and EOS utility

OTHER CHARACTERISTICS OF THE JOB

• Learn and apply the Splashlight Principles
• Position may require some evening and weekend work
• Work with Equipment support staff when needed
• Participation in monthly Digital Capture Technician meetings and monthly Digital Capture Coordinator group meeting
• The ability to follow directions, sometimes from multiple sources, and determine priorities
• Improve quality results by studying and evaluating processes and suggesting changes
• Help to enhance Splashlight’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Keep up-to-date on constantly changing digital technology and recommend new technology that could be beneficial to how we operate

PERKS & CULTURE

Splashlight offers a competitive salary and benefits package including:

• Medical, Dental, Vision, Parental Leave, Long and Short term Disability, Life insurance
• 401K with matching
• Commuter and Flex Spending 
• Generous vacation policy and paid holidays
• Pet-friendly environment
• 60,000 square feet of upbeat, stylish studio space

Our culture is founded in partnership, collaboration, and respect internally & externally. 

We work as a team, win as a team and help one another. 

Our team’s mantra - When you are strong, we are strong. Because you are Splashlight.

Supplemental Application: https://forms.gle/SdxqnVY5EjSMBZMC6

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Splashlight is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Splashlight is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Splashlight are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Splashlight will not tolerate discrimination or harassment based on any of these characteristics.

ABOUT US

Founded in 2002, Splashlight (www.splashlight.com) is an innovative and industry-leading visual content partner providing strategy, creative direction, and production of photography and digital video services to the largest players in the fashion and retail industry. Splashlight has helped to perfect the e-commerce, catalog, and marketing content of many of the most successful brands in America. Current innovations include new enhancements that help clients improve the quality and performance of their visual content by using advanced measurement analytics. Splashlight has built a reputation for the finest fashion photography & video. Join us at the helm of eCommerce’s high velocity & max volume world. Splashlight is headquartered in New York City.