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Service Guest Coordinator (Honda/VW)
•10 days ago
| Verified Pay | $15.00 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Port Charlotte, Florida |
Compare Pay
Verified Pay This job pays below average compared to similar jobs in your area.
$12.29
$15.00
$23.67
About this job
Job Description
Job Description
Location: Port Charlotte, FL (On site) | Type: Full Time | Pay: $15.00/hour
Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 Retail Dealer in the Nation. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals who are eager to grow their careers while the company continues to expand!
Schedule: Monday - Friday, 8:00 am - 5:00 pm
What you’ll do:
- Answering phone calls to greet, accommodate, and schedule guests for service needs
- Warmly greeting customers and ensuring a pleasurable experience during their visit
- Meet and greet customers, answer questions, and provide assistance throughout their visit
- Assisting service porter to move vehicles
- Assisting advisors to gather preliminary information for the write-up process
- Accommodating loaner vehicle requests and staging
- Ensuring a great Customer Service Experience (CSE)
- Making a minimum of 25 outbound CSE calls per day
- Perform other duties as needed.
What you’ll need:
- Previous experience in a customer-facing role.
- A valid driver’s license and acceptable driving record.
- Proficient with CRM, and Microsoft Office Suite or related software.
What We Offer:
- Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
- Invest in Yourself – Tuition Reimbursement
- Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
- Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
- Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
- Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
- Secure Your Future - Build Wealth with 401k Matching
- Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
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