Member Services Representative (Texarkana)
•Today
Estimated Pay | $38 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Texarkana, Texas |
Compare Pay
Estimated Pay We estimate that this job pays $38.04 per hour based on our data.
$21.77
$38.04
$84.4
About this job
Job Description
Job Description
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Why Planet Fitness?
Each of our employees receive:
- Complimentary Black Card Membership
- Company Facilitated Training
- Advancement Opportunities
- Rewards and Recognition Programs
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
- Will occasionally encounter cleaning chemicals during shift.
Pay & Benefits
- Potential of up to three raises per year
- Great career advancement opportunities
- Insurance benefits for full time staff
- 401k benefits based upon eligibility
You might also like
in Texarkana, TX
$15
$23
brandon lloyd - State Farm Agent • 3h ago
$23
brandon lloyd - State Farm Agent • 4h ago
$15
$11.00
Companies hiring fast food preparation workers
in Texarkana, TX
Nearby locations
Explore more fast food preparation worker jobs
in Texarkana, TX
Nearby Job Titles
Nurse Practitioners Jobs Registered Nurse Jobs Truck Driver Jobs Pharmacist Jobs Radiologist JobsNearby Locations
Texarkana, TX Jobs Texarkana, AR Jobs New Boston, TX Jobs Ashdown, AR Jobs Texas JobsNearby Companies
Christus Health Jobs Sonic Jobs Lead Health Jobs E-Z Mart Jobs Pizza Hut JobsNearby Categories
Full-time Jobs Part-time Jobs Seasonal Part-time Jobs Posting ID: 932325296 Posted: 2024-04-30 Job Title: Member Services Representative