Compliance Advisory Response Officer

First Merchants Bank is seeking a Compliance Officer to join our team! This position will complete selected Compliance Department functions and assist in maintaining the overall company Compliance Management System (CMS).

As part of this role you will:

• Assist in maintaining the Compliance Program by serving as a compliance contact for Line One business units.
• Assist the Compliance Manager as needed with annual Compliance Risk Assessment.
• Assist with periodic DFI, FDIC and CFPB regulatory examinations and reviews by Internal or External Audit.
• Serve as resource for Line One consumer compliance questions related to individual subject matter expertise (Loan, Deposit, Fair Lending, Marketing, Digital, Regulatory Change, Complaints, Compliance Monitoring, etc.).
• Maintain the expected level of consumer compliance knowledge, as well as selected other laws and regulations as assigned.
• Assist with the regulatory change management process by providing input on changes in laws or regulations and consulting with Line One business units to assist them in implementing the changes.
• Assist in compliance training on-site when necessary for new rules, or correcting identified deficiencies related to individual subject matter expertise.
• Serve as consultant and compliance subject matter expert when needed for projects implementing new compliance-related procedures and software, including providing clear, written risk assessments and assisting with change management.
• Assist in the vendor management and model risk management processes for the Compliance Department and serve as a compliance subject matter expert for vendor and risk reviews as needed.
• Assist the Compliance Manager with maintaining the Company’s Compliance Program Policy.
• Work with the Chief Compliance Officer and/or the Compliance Manager as needed to prepare Compliance Committee reports.

In addition to the above, the Compliance Advisory Response Officer will be responsible for the following:

• Daily monitoring and classification of compliance-related complaints, including escalation as necessary.
• Daily review of resolved complaints for completeness and satisfactory adherence to service level agreements.
• Investigate and respond to all complaints requiring a written response, including those received from regulatory agencies and consumer protection agencies.
• Create, distribute, and present periodic complaint reporting.
• Facilitate working group meetings to address identified issues, trends, and enhancement opportunities for the bank’s complaint management program.

In addition to the above, the Fair & Responsible Banking Compliance Officer will be responsible for the following:

• Perform ongoing Fair Lending analysis related to redlining, denial or fallout, steering, pricing, etc.
• Assist with annual Fair Lending Risk Assessment.
• Providing oversight and mentoring to the Compliance Analyst(s).
• Assist the Compliance Manager with ancillary reporting requests and presentations as needed.

In addition to the above, the Monitoring Compliance Officer will be responsible for the following:

• Assist with the annual testing schedule determination, as well as recommending schedule changes as needed throughout the year.
• Provide oversight and training/mentoring to the Compliance Specialist(s).

To be successful in this position we require the following:

• High school diploma or equivalent (GED)
• A minimum of three (3) years of experience as a bank Compliance professional or a minimum of two (2) years of experience as a legal professional.

The following would be a plus:

• Associate or bachelor’s degree.
• Current Certified Regulatory Compliance Manager (CRCM) certification.
• Experience as a bank Compliance Officer, including familiarity with consumer compliance regulations, testing, monitoring, risk assessments, and acting as a point of contact for compliance-related questions.
• Experience working at a mid-sized bank with assets in excess of $10 billion.
• Experience effectively presenting information in a group setting.

First Merchants offers the following:

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!