Insurance Account Manager

Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today!Compensation:

$30,000 - $50,000 yearly

Responsibilities:

• Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates
• Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding
• Consult with clients to help process quotes and issue renewals or any updates needed to current policies
• Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage
• Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policy

Qualifications:

• Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset
• Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Applicants must have an active insurance license in their state or be willing to get licensed in 90 days
• We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well
• Candidates should be very strong communicators and problem solvers, and have great follow-up skills

About Company

At Farmers Insurance District 23, our employees set the tone, drive our strategy and create world-class customer experiences. Our employees also help make Farmers one of the largest insurers of vehicles, homes, and small businesses in the United States. If you’re a proactive self-starter who wants to work on innovative, meaningful projects that make positive impacts on customers and communities, take a look at what working at Farmers could mean for you.