Medical Assistant

MISSION STATEMENT: 

As a leading Alaska drug and alcohol treatment center, it is the mission of True North Recovery Inc. (TNR) to provide our community with client-centered, culturally-competent, behavioral health treatment with same day access to services through: evidenced-based best practices, partnerships, and authentic community-based recovery supports for alcohol addiction, drug addiction, and treatment for behavioral health needs.

We work to foster a safe and supportive environment for peer-centered education, services and engagement. Our programs and partnerships open pathways to recovery by removing social barriers and creating opportunities for those seeking and maintaining long-term recovery.

JOB DESCRIPTION TITLE: Medical assistant (MA)

REPORTS TO: Medical provider

EMPLOYMENT STATUS: Full Time (M-F day shift)

CLASSIFICATION: Hourly 

LOCATION: Wasilla AK 99645

General Functions:

The medical assistant is responsible for supporting medical providers in delivering quality health care to patients and to support the TNR mission. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Greet patients and prepare them for medical provider examination to include obtaining medical history and vital signs
• Instruct patient in the collection of samples and administer testing: urine drug screen, pregnancy, etc
• Monitor patients for any reactions to administered medications
• Sanitize, restock and organize exam rooms, supply rooms and clinical care areas
• Prepare medication orders and refills in the e-prescribing system per the request of the medical provider
• Answer phone calls in a professional manner and schedule appointments
• Work with Medicaid and other insurance companies to obtain prior authorizations for medications and visits and obtain copay information
• Maintain medical supply inventory to include: placing orders and verifying receipt
• Maintain a safe, secure and healthy work environment by establishing and following standards, procedures and complying with legal regulations
• Remain current on job knowledge by participating in educational opportunities
• Assist medical providers in administrative and/or other clinical tasks as needed

Minimum Requirements 

• High school diploma or equivalent
• Completion of MA program or equivalent, one year related experience preferred
• CPR certified or willing to become certified through an accredited program
• Possess a basic understanding of clinical pharmacology and medical terminology
• Previous experience with scheduling patients, answering phones, ordering and managing supplies
• Experience working with patients who are suffering from anxiety, depression, addiction and other mental disorders
• Experience with electronic medical records (EMR) preferred 
• Ability to lift and/or move up to 50 lbs.

SKILLS and ABILITIES 

• Should have a thorough understanding of the cultures and the needs of this population and also the ability to remain professional with both patients and staff
• Knowledge of alcohol use disorder and drug addiction as a disease that requires medical support
• Ability to interact with patients, families and others in an empathetic, respectful and friendly manner
• Ability to communicate proficiently both verbally and in writing. 
• Demonstrate the ability to respond to situations, crises and emergencies with good judgment 
• Working knowledge of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and 42 CFR
• Ability to work independently with minimal supervision and effectively manage multiple responsibilities and tasks to completion 

CORE COMPETENCIES: 

• Understanding of trauma informed care 
• Understanding of addiction and recovery
• Demonstrate flexibility, adaptability and initiative
• Demonstrate positive work ethic and organizational skills
• Exercise good judgment

Disclaimer

The information above has been designed to indicate the general nature of duties within this job. Management has sole discretion to add or modify duties of the job and to designate other.