Ocean & Air Freight Operations Specialist

Point Global Logistics is an aggressive, independent freight forwarder and logistics provider. In operation since 2014 with branch offices in Houston, New Jersey, Pennsylvania, Charlotte, Asheville, Chicago, Los Angeles, San Francisco, Charleston, Brazil, China, Germany, Dominican Republic and an extensive network of global agents and partners, we deliver logistics solutions to our clients by matching our expertise with personal attention to every detail in the supply chain.

Job Description/Responsibilities:

• The successful candidate will be capable of receiving and executing from pick-up through delivery of both air and ocean international shipments (import and export).

• Responsible for coordinating all necessary documentation for export/import activities, creating cargo pick up/transfer/delivery orders, coordinating with carriers/co-load agents, and communicating with related authorities, customers, and suppliers at both origin and destination.

• Ensure completion of quotes and files, to include billing, documentation, and archiving (paperless).

• Strong attention to protecting and improving quoted profit margins with accurate invoicing of shipments within allotted KPIs.

• Providing customer service support with a professional and pleasant manner, with an emphasis on accountability and prompt response times.

• Cultivate strong relationships with vendors and customers.

• Perform other tasks as assigned by management.

Required Experience & Skills:

• Two years air export freight experience mandatory and at least some ocean freight experience (preferred).
• Excellent customer service skills.
• Strong Telephone Skills and Written Communication Skills.
• Ability to Multitask with Attention to Details.
• Problem Solving and Analytical Skills
• Effective Communication Skills
• Proficient in Microsoft office programs (Teams, Word, Excel, Outlook)
• Knowledge and understanding of Incoterms 2020.

Educational Requirements:

• College degree or equivalent work experience

Benefits:

• Medical & Dental plan
• 401K
• Paid Time Off
• Training
• Business Casual Work Environment

Job Type: Full-time

Schedule:

• Monday to Friday (8am-5pm) 1 hour lunch

Work Location: On-Site