Operations Supervisor

At American Signature Inc. we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The DC Operations Supervisor ensures the DC Operation achieves and maintains the highest standard of efficient logistical services for both its internal and external customers.

As a DC Operations Supervisor, you will:

• with Team Members, expectations on topics of Safety, Quality, Accuracy and Production Goals.
• with the DC Operations Manager and Training Coordinator to verify all Team Members receive appropriate and required training.
• your team on methods to efficiently manage daily operations of the warehouse and ensure Team Members are adhering to SOPs (Standard Operating Procedures).
• and monitor Team Members performance to ensure high quality and consistent delivery of excellent customer experience.
• provide coaching techniques and build strong rapport with Team Members.
• production reports and other information to determine identify process to achieve expected results.
• communicate with store management to resolve errors or issues with shipments.
• walk- throughs of aisles to check for product placement issues to ensure safety of all Team Members.
• with the DC Operations Manager to verify all safety related incident investigations are completed in partnership with Training Safety Coordinator and paperwork completed timely.
• all safety related issues to the Operations Manager and/or trainer immediately.

The ideal candidate will meet the following requirements:

• Bachelor’s degree preferred.
• Manhattan experienced preferred.
• Proven supervisory experience in a fast-paced production environment.
• Analytical
• Team Oriented
• Customer Service oriented
• Basic computer knowledge – Microsoft Office experience required
• Excellent communication skills
• Proven leadership skills

Why you’ll want to join our team:

• Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
• Comprehensive medical, dental, and vision benefits including a 401K plan
• Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
• Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters