Deskside support Lead

Job title

COGNIZANT IS LOOKING FOR Deskside Support LEAD

Experience

8-10 Years

Job Location

Frederick - MD USA

Roles & Responsibilities

* Provide hardware/software support services to onsite client including break/fixDeskside Support - Break/fix PC staging asset management software installation PC fix printer support process remedy ticket request compliance tasks account management and provide end support to end users

• Implement virus detection and eradication procedures.
• Diagnose end-user system failures and implement repair solutions.
• Fix network devices in order to ensure connectivity from the PC to the Network
• Provide hardware/software support services to onsite client including break/fix.
• Implement virus detection and eradication procedures.
• Diagnose end-user system failures and implement repair solutions.
• Fix network devices to ensure connectivity from the PC to the Network
• Technical degree or equivalent experience or equivalent end-user supporting experience.
• Experience with Deskside and basic troubleshooting skills including hardware software printing networking file shares etc.
• Knowledgeable in MAC and IOS Systems Windows 7 and 10 experience - ability to resolve Windows 7/10 and MAC Operating System Issues and Errors.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network Encourages Veterans in building and growing a career at Cognizant that allows them to demonstrate the leadership, loyalty, integrity, and dedication to excellence instilled in them through participation in military service.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer M/F/D/V

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Apr 15 2024

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.