Cashier / Receptionist (Full Time)

Tulley Automotive Group, Inc. has an immediate opening for a motivated Part Time Cashier Receptionist. The schedule for this position is Thursday through Saturday. Tulley Automotive Group, Inc. is a family owned and operated dealership group that provides a great work environment with exceptional customer service and employee benefits. Experience is preferred but not necessary; we will train, motivate, and coach you to succeed.

Job Description:

• Provides and ensures exceptional customer service;
• Accurately and effectively processes payments for products and services sold by the dealership;
• Promptly, accurately, and courteously answers and directs incoming dealership telephone calls, messages and customer requests to the proper area or person;
• Assists the human resources department with employment applicants and processing as required;
• Performs filing and other clerical functions as designated by the Office Manager;
• Accurately balances daily cash and paper transactions;
• Maintains cleanliness and orderliness of personal work area and customer service areas;
• Abides by group policies and procedures of the Employee Handbook;
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
• Complies with federal, state, and local regulations that affect dealership operations;
• Provides needed information and demonstrations concerning how to perform certain work tasks to employees;
• Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems, and suggestions for new or improved ways of addressing these problems;
• Brings integrity, ingenuity, enthusiasm and inventiveness in the performance of assigned tasks;
• Performs other directly related duties consistent with the role and function of the specification.

• Working knowledge of department administrative functions, policies and organization;
• Working knowledge of current dealership administrative technology, terminology, procedures and equipment;
• Thorough knowledge of processing customer cash and paper transactions;
• Thorough knowledge of telephone, cash register features, credit / debit card processes;
• Skilled in handling sensitive inquires or complaints and resolving customer problems;
• Skilled in logic and mathematical principles such as formulas, equations, calculations, proportions, and percentages;
• Ability to use current automotive DMS computer technology as applicable to department operations and familiarity with the Internet, browser programs, and e-mail protocol;
• Ability to communicate effectively with others, both orally and in writing, using technical and non-technical language;
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of deadlines;
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology.

Tulley Advantage:

• Competitive compensation;
• Comprehensive training;
• 401(k) plan with dealer contribution - pre-tax and post-tax options (applicable eligibility conditions must be met before becoming eligible);
• Extensive Inventory;
• Strong Management Support;
• Team-orientated environment.

About Tulley Automotive Group, Inc.

Tulley Automotive Group, Inc. has been a trusted name in the automotive sales and service industry in New Hampshire since 1957. Still to this day the company is owned and operated by the Tulley Family. Tulley Automotive Group, Inc. has been recognized by many organizations through-out America as a leading Auto Dealership.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Equal Opportunity Statement

Our corporation is committed to the full utilization of all human resources, and to a policy of equal opportunity. Our corporation will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran/military status, marital status, caregiver status, status as a victim of domestic violence, physical or mental disability, race, age, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, genetic information, and other classifications described by state and federal law. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, performance management, termination, layoff, transfers, leave of absence requests, compensation, benefits, and training.

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