Rehab Tech In Growing Beaverton Clinic at True North Wellness

If you like rapid growth and working with enthusiastic team members to improve patient’s quality of life, you’ll enjoy your career with us!

About Us:

True North Wellness is a holistic alternative medicine clinic that specializes in solving health problems. Whether you are seeking care for pain relief following an injury, or looking for an alternative approach to better health, we strive to provide the highest quality care using accurate diagnosis, gentle, effective treatment, and state-of-the-art technology.

Position Summary:

We are looking for an Advanced Therapy Technician with an exceptional can-do attitude and should love interacting with and helping clients. Please write a cover letter on why you consider yourself fit for this position when applying. Applications without cover letters will NOT be considered.

Job Description:                

As the Therapy Tech, you will be responsible for assisting in the retention of long-term quality patients for the clinic through the execution of service delivery systems in turn, ensuring the patient’s needs and expectations are exceeded. Your role will be to ensure patients are correctly following the treatment plan. As the Therapy Tech, you will be responsible for all activity in the treatment room including but not limited to maintaining a safe and clean workspace, hands-on support, and providing an exceptional experience.

Our fun-loving Therapy Tech needs to have:

1.    Have delightful presence as the ambassador of the Clinic

2.    Have Exceptional Client Outreach, Sales and Marketing aptitude

3.    Be exceptionally Hard-working, have Multi-tasking and amazing Organizational skills

4.    Have Computer and app skills

5.    Be Uninhibited and excited to be in front of the camera

6.    Be Savvy with organizing events and promotions

7.    Be a very fast learner and team player

8.    Have a passion for medical aesthetics, weight loss, joint pain, neuropathy, marketing, social media

9.    Second language skills

Performance Objectives: 

• Perform 3D body analysis and range of motion assessment following protocol
• Carry out ordered exercise programs based on doctor's orders
• Administer decompression therapy following protocols (if applicable) 
• Administer laser therapy, RF, shockwave, EMS, ultrasound
• Maintain all rehabilitation and physiotherapy equipment by cleaning, organizing and keeping in pristine condition.
• Ensure seamless and efficient patient flow
• Chart patient’s progress per clinic protocol 
• Encourage and inspire patients to follow through with treatment plan 
• Assist patients as needed
• Collect success stories, testimonials and feedback from patients
• Consistently offer the highest level of personalized customer service while maintaining a positive, enthusiastic and helpful attitude

Additional Job Duties:

1.    Answer phone, schedule appointments. This requires learning all about medical aesthetics as clients ask specific questions

2.    Track inventory, order products

3.    Maintain cleanliness in the Clinic

4.    Drive product sales

5.    Be trusted advisors to the owners & suggest marketing/pricing improvements to grow the business

Capabilities/Key Competencies:

• Multitask in a fast-paced environment with a variety of personalities 
• Exceptional interpersonal skills to quickly and effectively connect with patients and staff
• Ability to alter communication based on how patient will best understand exercises 
• Entrepreneurially orientated, driven to succeed and a commitment to achieve results and solve problems
• Self-starter who can work independently and as a team within existing processes or operate effectively with ambiguity
• Ability to be forward-thinking in the organization of patients, schedule and tasks
• Proficient computer skills 
• Present self in a professional and positive manner in attitude and appearance at all times
• Understand, align with and communicate the clinics mission, vision, and values
• Desire to define and take massive action to accomplish your own personal, professional and financial goals

Education & Experience:

• 2 years of patient/public facing therapy technician experience preferred
• 1-2 years’ experience in a multi-specialty practice preferred, but not required.

Physical Requirements:

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10-15 pounds. Occasional travel to local meetings and training may be required.

Commitment To Diversity:

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, (Clinic Name) recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business, we hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. 

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Call to Action... If you have a passion for health, a drive to see people live the life they deserve, and a talent for sales, write a paragraph on why you are THE person for this job and please send us your resume.

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $18.00 - $21.00/hour.

About True North Wellness: True North Wellness is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.

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