Recreation Clerk

• Serve as the primary point of contact for all customers of the Family Activity Center.
• Manage registration processes, ensuring accurate recording and collection of fees for recreational programs.
• Respond promptly and professionally to inquiries from the public regarding the Family Activity Center's offerings, equipment, facilities, parks, and programs.
• Handle customer feedback and complaints, striving for resolution and improved satisfaction.
• Safeguard and reconcile daily financial transactions, maintaining accurate records.
• Enforce Family Activity Center policies and guidelines to ensure a safe and enjoyable environment for all visitors.
• Maintain cleanliness and organization in the customer service and registration areas.
• Collaborate with the team and occasionally assist the supervisor with inventory management and other administrative tasks.
• Perform other duties as assigned.

• High School diploma or equivalent.
• Prior experience in a customer service role, preferably in a recreational or community setting preferred.
• OR a combination of education and experience.
• Community CPR and First Aid certifications must be obtained within thirty (30) days of hire.
• A valid Utah Driver's license is required within (30) days of hire.

• Strong customer service ethos and a friendly, approachable demeanor.
• Effective verbal and listening communication skills.
• Ability to handle stressful situations with grace and professionalism.
• Computer skills, including proficiency with spreadsheet and word processing software.
• Knowledge of basic office administration and understanding of relevant policies and procedures.

• Must complete cash handling and receipt training.
• Background check is mandatory.

• Capable of lifting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. consistently.
• Proficient use of office equipment, such as computers, fax machines, and telephones.
• Regular activities include walking, standing, stooping, sitting, reaching, and occasionally lifting or carrying. Effective communication – both listening and speaking – is crucial.

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