Parts Counter person

Job Summary:
The Parts Counter person at McSweeney Auto Group is a critical position in providing exceptional customer service and support for our automotive dealership in Clanton, Alabama. This individual will play a vital role in ensuring the smooth and efficient operation of our parts department, and will be responsible for assisting customers, processing orders, maintaining inventory, and providing overall support to the parts team.

Compensation & Benefits:
This is a full-time position with a competitive salary range of $45,000 to $80,000 per year, paid weekly. McSweeney Auto Group also offers a comprehensive benefits package, including health insurance, 401k, paid time off, and ongoing training and development opportunities.

Responsibilities:
- Greet all customers in a friendly and professional manner, both in person and over the phone
- Assist customers with finding and ordering parts for their vehicles
- Accurately process and fulfill parts orders, ensuring they are delivered on time
- Maintain an organized and well-stocked inventory, including ordering new parts as needed
- Keep accurate records of all parts transactions and track inventory levels
- Answer customer inquiries and provide information on pricing, availability, and compatibility of parts
- Provide exceptional customer service by effectively resolving any customer concerns or complaints
- Collaborate with other departments, such as service and sales, to ensure timely and efficient order fulfillment
- Keep up to date on the latest parts and accessories, as well as industry trends and changes
- Adhere to all company policies and procedures, including safety protocols

Requirements:
- High school diploma or equivalent
- Prior experience in a customer service role, preferably in the automotive industry
- Knowledge of automotive parts and their functions
- Strong communication and interpersonal skills
- Detail-oriented with excellent organizational and time-management abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient computer skills and experience with parts ordering systems Reynolds and Reynolds experience a plus 
- Must be able to lift up to 50 pounds and stand for extended periods of time
- Valid driver's license with a clean driving record

EEOC Statement:
McSweeney Auto Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We strongly encourage individuals from all backgrounds and experiences to apply.