Data Processing Specialist

Description

*This is not a remote position - must physically report to the office*

Schedule: M - F, regular business hours

Pay: $18 an hour

HOW YOU CAN HELP US

The Data Processing Specialist is responsible for providing financial, administrative and clerical support in order to ensure effective, efficient and accurate financial and administrative operations.

WHAT YOU'LL DO

• Duties may include all branches and/or all service lines
• Process completed work, to convert service orders into invoices, ensuring proper technician(s) assigned to service orders
• Process mailed customer payments daily, ensuring accurate and efficient data entry Process payments collected by field staff daily, ensuring accurate and efficient data entry
• Process coupons and discounts as needed to support field staff discounts
• Carefully track and/or process cash payments from field staff; report missing cash immediately
• Manage and process ACH payments
• Manage and process Paymode-X and other portal payments as needed
• Research and problem-solve payment discrepancies to ensure accurate payment posting
• Prepare and properly document bank deposits for customer payments
• Manage and maintain tools for identifying crew members for proper posting of service orders
• Provide timely and accurate information to incoming requests through phone calls, emails, follow-ups, and other forms of communication
• Update, maintain, and process credit cards on file as needed
• Maintain customer records by immediately and accurately updating account information, processing payments, adjustments, cancellations, and other account transactions by assisting others as needed
• Provide overflow assistance, assist various projects, miscellaneous accounting, accounting and data entry tasks, and other duties as needed as assigned by Supervisor, Manager, or Director
• Maintain total discretion and comply with all financial policies and procedures while handling client personal and financial information.
• Maintain open communication with Supervisor, Manager, and/or Director
• Work in partnership with other employees to meet and exceed customer expectations
• Maintain professional and friendly demeanor with customers, fellow employees and supervisors
• Attend meetings, trainings as required
• Other duties as assigned

Requirements

WHAT WE LOOK FOR

• Previous Accounts Receivable experience or previous Billing experience preferred
• Proficiency in 10-key, general computer skills, and bookkeeping knowledge
• Positive, upbeat, friendly attitude
• Strong general computer skills, including the ability to enter data entry in software consistently, accurately, and efficiently
• Analytical and problem-solving skills, good judgment in decision making
• Willing to learn, grow, and accept feedback
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Must be able to adapt quickly in an ever-changing, fast paced environment.
• Excellent interpersonal, team building and bookkeeping skills
• Stress and time management skills
• Excellent written communication skills, including spelling and punctuation
• Commitment to company values

What We Offer:

• Comprehensive benefits package including health, dental, vision, and life insurance.
• 401(k) with company matching to help you plan for the future.
• Paid vacation and sick leave, because work-life balance matters.
• Participation in our Profit Sharing Plan, because we're all in this together.
• Additional compensation opportunities through our Lead Now Program.
• Company clubs, committees, and outings to foster a sense of community.
• Paid trainings, tuition reimbursement, and educational scholarships.
• Wellness program including a paid Gold's Gym membership.
• Volunteer Engagement Program with approved Volunteer Time Off (VTO).

*This is not a remote position - must physically report to the office*

Schedule: M - F, regular business hours

Pay: $18 an hour

ABC is an Equal Opportunity Employer. Pre-employment screenings including drug testing and background checks will be conducted. ABC participates in the E-verify (I9) program. For administrative positions a WPM test will also be conducted.